Department: Broadcast & Media Operations

Location: Miami

Description

At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience.

THE POSITION

Reporting organisationally to the Senior Manager, Media Services, the Manager, Media Services (USA) will be a key member of the FIFA26 Operations team, and work in close collaboration with Accreditation, Accommodation, Transport, Catering, Broadcaster Servicing and other key individuals responsible for planning, delivering and managing Media Services for 4000+ national and international media expected to attend the FIFA World Cup.

The main responsibilities and oversights of the Manager, Media Services for the FIFA World Cup 26™ include:

• Support the Media Services team with implementing a comprehensive media servicing strategy for all US host cities of the FIFA World Cup 2026™.
• Uphold a consistent delivery of services across the 11 US host cities, ensuring a standardized experience for all accredited media.
• Support media representatives in planning their travels, obtaining visas, customs procedures, etc.
• Support in the planning and implementation of media services, including accommodation, transport, catering, etc.
• Support with the preparation of informational material for the media regarding operations and services, including media advisories, stadium maps and more.
• Support in developing a monthly newsletter service targeting all media representatives registered on the FIFA Media Hub.
• Review media applications for access to the FIFA Media Hub and manage inquiries in the media inbox.
• Liaise with the Host Cities Media Manager to define and support media-dedicated services in the US host cities.

YOUR PROFILE

ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes.

DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances.

INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts.

INITIATIVE: Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.

INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.

LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority / decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents.

VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.

Education & Qualifications

Bachelor’s Degree or equivalent
Higher education qualification in media or sports event management

Work Experience

3+ years’ experience in the sports industry, with an emphasis on media operations & services
3-5 years’ experience in sports project management, preferably in football

Languages

Fluent in English (written and spoken)
Spanish and/or French proficiency is a plus

Technology

Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration tools

FIFA World Cup 2026™ - Canada, Mexico and the United States

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