Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Internal Communications Content Writer

About Your Role

As an Internal Communications Content Writer, you will create clear, relevant, and timely content that connects associates to company priorities, programs, and updates. You will partner with enterprise communications leaders, and cross-functional stakeholders to create content across internal channels that supports engagement, keeps associates informed and fosters a collaborative culture at Fiserv.

What You'll Do

Write, edit, and publish employee communications content across channels including email, intranet, newsletters, leadership communications, and enterprise announcements
Partner with enterprise communications leaders, and business stakeholders to translate complex information into clear, audience-focused content
Develop content strategies, message frameworks, editorial calendars, and channel plans that support associate engagement and business priorities
Write and edit content for internal campaigns, executive messaging, organizational updates, and change communication initiatives
Review content for clarity, consistency, accuracy, grammar, and alignment to channel standards and the Fiserv brand voice
Measure content performance using engagement data, channel metrics, and stakeholder feedback to improve future communication outcomes

Experience You'll Need To Have

4+ years of experience in employee communications, internal communications, corporate communications, journalism, content strategy, or a related field
4+ years of experience writing, editing, and publishing content for enterprise audiences across multiple internal communication channels
Experience partnering with Human Resources, senior leaders, and cross-functional stakeholders to deliver communication programs
Experience creating measurable content strategies, editorial calendars, messaging frameworks, and governance processes
Bachelor's degree or higher in Marketing, Communications, Business, Information Systems, or a related field, or equivalent combination of education, related experience and/or military experience

Experience That Would Be Great To Have

Experience supporting talent, culture, or associate engagement communications
Experience with content management systems, intranet platforms, email publishing tools, or analytics dashboards
Experience supporting change communications in a large, matrixed organization
Master’s degree in communications, Journalism, Business, Human Resources, or a related field

How You'll Work

This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experience helps you with your overall onboarding experience and leads to stronger productivity.
This role requires use of a computer and audio equipment.

Milwaukee Perks

Free, secure, covered parking
Onsite fitness center with lockers and showers
Easy access to restaurants, shops, and entertainment, including 3rd Street Market Hall

Travel: This role requires occasional travel (up to 10%).

Sponsorship

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits At Fiserv

Fuel Your Life program to support your physical, financial, social, and emotional well-being.
Paid holidays and generous time away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
Eight Employee Resource Groups to foster a collaborative culture and expand your network.
Unparalleled professional growth with training, development, and internal mobility opportunities.
Medical, dental, vision, life, and disability insurance options available from day one.
Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
Tuition assistance and reimbursement program.
Paid parental and military leave.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank You For Considering Employment With Fiserv. Please

Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our Commitment To Equal Opportunity

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note To Agencies

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning About Fake Job Posts

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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Internal Communications Content Writer