FRAME is an American fashion brand renowned for its collections in denim, cotton, leather and cashmere. The company’s founders Erik Torstensson and Jens Grede strive to design a modern versatile wardrobe through signature denim fits, cotton shirting and coveted leather pieces.

Since the brand’s inception in 2012 in Los Angeles, California, FRAME has evolved from making handcrafted denim to offering ready-to-wear and accessories collections in the finest natural materials.

FRAME is committed to sustainable and fair manufacturing practices, balancing profit with a commitment to people and planet.

Frame is seeking an E-Commerce Manager to join our Ecommerce team, reporting into the Director of Site Merchandising. The ideal candidate will be part merchant, part storyteller, part product manager, and part data analyst. You’ll have a strong passion for fashion, eCommerce, and data coupled with a roll-up-your-sleeves mentality.

Site Content & Merchandising

Manage all aspects of the site experience including navigation, product setup & merchandising, search, SEO, etc.
Ensure site merchandising is optimized to drive conversion and AOV while retaining brand standards and aligning with digital art direction
Collaborate with marketing teams on linking strategy and execution for the newsletter and paid marketing campaigns to ensure the best possible landing experience
Collaborate closely with cross functional teams to track new product deliveries and proactively work to mitigate risk
Support Director of Site Merchandising with promotional strategy and execution to create an optimized experience during sale periods

Product Management

Work with Director of Site Merchandising to build out and execute short-term and long-term product roadmaps
Collaborate with designers and developers on site rebuilds, conversion rate optimization strategies and new feature implementation
Work with customer service to understand user pain points and develop solutions
Conduct QA and UAT on new feature launches

Analytics & Technology

Understand site KPIs, customer segmentation, and trends
Have in-depth knowledge of on-site user behavior (leveraging session recording and GA)
Conduct competitive market analysis to understand current fashion landscape and trends
Stay up to date on latest eCommerce and merchandising technologies

The Ideal Candidate

Bachelor's degree in Marketing, Business, Merchandising or similar
3-5 years in eCommerce, ideally for a fashion or beauty brand
Strong experience working with eCommerce platforms and CMS (Shopify Plus experience preferred)
Experience with project and task management tools (Jira, Trello, Slack, SmartSheets, etc.)
Ability to use Google Analytics or similar to measure site performance and KPIs
Experience with personalization/testing and UGC/Reviews platforms
Experience with Microsoft Office suite
Excellent understanding of SEO best practices and trends
Entrepreneurial mentality with the ability to roll up their sleeves to test and learn quickly
Strong interest in the ecommerce/digital and fashion industries

FRAME

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