Title: Marketing & Events Associate

Classification: Full-Time 40-hour work week, Non-Exempt

Department: Marketing & Communications

Compensation: $24.00 - $29.00 per hour

Reports to: Director of Marketing & Communications

Schedule: The schedule is typically Monday through Friday, 8:30 am -5:00 pm. Occasional

weekend or evening hours are required.

About Lotusland:  

Ganna Walska Lotusland is a 37-acre botanical garden and historic estate located in Montecito featuring a collection of over 3,000 plant species from around the world as well as historically significant Spanish Colonial Revival architecture.  Since opening to the public in 1993, Ganna Walska Lotusland has grown to become one of the world’s premier botanical gardens and a center for sustainable garden practices, horticultural education, and plant conservation.    

 

Mission:  

Our mission is to preserve and enhance the distinctive botanical gardens and estate of Madame Ganna Walska. Lotusland educates and inspires visitors with its collections, sustainable horticulture practices, and plant conservation.

Position Summary:

The Marketing & Events Associate supports the Director of Communications & Marketing in implementing communications, content, and event initiatives that promote Lotusland’s mission and programs. This position is ideal for an early-career professional with strong organizational skills, creativity, and enthusiasm for plants and public gardens.

In addition to supporting communications, this position serves as the primary point of contact for event venue inquiries, ensuring exceptional client service, accurate scheduling, and effective coordination with internal teams to deliver seamless events that reflect the beauty and integrity of Lotusland.

Key Responsibilities:

Marketing & Communications Support

Support the implementation of annual communications and marketing plans to support Lotusland’s media relations and marketing.
Assist in gathering user data from web statistics, social media, surveys, e-newsletter reports.
Coordinate media campaigns, including maintaining press lists, newsletter index, composing and distributing press releases, event advisories, and calendar listings.
Assist with copywriting and copyediting for newsletters, e-blasts, social media, the website, and impact reports. Provide proofreading and editing support for the Garden’s triannual Lotusland Newsletter, including verification of names and details.
Create, schedule, and manage content across social media platforms using content management tools (e.g., Loomly).
Update website content using the Content Management System (CMS), WordPress.
Build and send e-blasts using email marketing platforms like Mailchimp or similar.
Coordinate with departments to schedule meetings and maintain accurate calendars and ensure timely submission of materials.
Support the marketing of Lotusland’s membership events, public programs, and fundraising events.
Track deadlines, send reminders, and follow up to keep communications projects on schedule.
Field press inquiries and assist in preparing media responses. Monitor and respond to incoming comments and queries on social media and the website.
Support impact reporting, metrics gathering, and project documentation.
Assist with photo archiving, file organization, and maintaining the Garden’s digital and press asset library.

Venue Rentals & Promotions

Respond promptly and professionally to rental inquiries, providing accurate information on availability, pricing, policies, and venue guidelines.
Triage the rental inquiry process from initial contact through contract execution and event completion. Enter all inquiries and bookings in Tripleseat.
Schedule site visits and conduct tours for potential clients, ensuring an engaging and informative experience that reflects Lotusland’s mission and standards.
Prepare rental agreements and maintain detailed records of rental activity. Confirm payment is timely
Provide on-site event support as needed, including vendor coordination, setup oversight, and guest service. (less priority, as time permits)
Track rental income, maintain organized documentation, and assist in preparing reports for management.

Content Creation & Brand Cohesion

Capture photos and short-form video content to document events, programs, and the Garden; perform light editing as needed.
Support professional photographers and videographers during shoots.
Prepare digital assets for use across communication channels.
Ensure all content aligns with Lotusland’s brand identity and communication standards, maintaining authenticity and accuracy.

Events & Site Visits

Provide on-site support for photoshoots, press visits, and private tours.
Represent Lotusland in a professional and welcoming manner, engaging courteously with members, donors, volunteers, and guests.

Qualifications & Experience:

Minimum of 2 years of relevant experience in marketing, communications, events, or a related field.
Strong written and verbal communication skills, with the ability to assist in copywriting, client correspondence, and copyediting.
Experience with event coordination, client communications, or venue rental management preferred.
Organized and reliable, with the ability to manage multiple priorities and meet deadlines.
Proficient in social media management tools, website CMS platforms (WordPress or similar), and email marketing systems (Mailchimp or similar).
Skilled photographer with knowledge of photo and video editing.
Familiarity with photo archiving and digital asset organization.
Collaborative, people-oriented, and comfortable engaging with clients and the public.
Enthusiasm for plants, public gardens, and environmental stewardship.
Secondary Education in communications, marketing, hospitality, public relations, or a related field preferred but not required.

 Work Environment:   

Lotusland’s administrative offices are on a historic 2-story estate in a 37-acre garden.   
Frequent sitting and standing, walking, bending, and climbing stairs with occasional lifting of light loads (25 lbs.)  
Requires working outside at times and the ability to comfortably move around the garden.   
Frequent work on the telephone and computer (repetitive movement – typing)   
Frequent standing, sitting, walking, climbing stairs and bending with occasional lifting of light to moderate loads (25 lbs.)   
Occasional driving of company electric golf carts.

The responsibilities and deliverables listed above are intended to describe the general nature and level of work to be performed by the individual in the position. They are not intended to be an exhaustive list of all duties, responsibilities, and/or skills. Other tasks will be assigned as needed.   

Benefits  

Health and dental care.
Voluntary Colonial Supplemental Insurance, life insurance, and vision.
Flexible Spending Account.
403(b) & ROTH Retirement plans with an employer match after two years and up to 5%
Paid vacation and sick leave; Eleven paid holidays.

Additional Information  

Employment background/criminal check is required.

Lotusland Core Values:  

Accountability: We take ownership of the commitments we make, holding ourselves accountable for our actions and decisions, both to ourselves and those we lead.  

Teamwork and Collaboration: Our roles are interdependent, requiring intentional collaboration within teams to consistently achieve our mission.  

Communication: Effective communication is crucial for building trust among our staff, board, and the larger community. We strive to share information clearly, consistently, and in a timely manner to foster understanding and commitment across our organization.  

Trust: We aim to cultivate mutual respect and open communication throughout the organization. Employees are encouraged to openly share their perspectives and feel secure in taking risks to enhance the organization's effectiveness.  

Integrity: Aligned with our guiding principles of honesty, fairness, and decency, we promote a strong ethic of integrity among individuals and leaders.  

 

Lotusland is an equal opportunities employer. We acknowledge that equal employment opportunities for all people are fundamental to human value. Each employee will be considered based on individual ability and merit, without regard to race, color, age, religion, national origin, disability, sexual orientation, sex, or marital status.  

No recruiters or agency calls please.

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