This is a full-time, exempt position reporting to the President & CEO.

About the Gateway Business Health Coalition:

The Gateway Business Health Coalition (BHC) represents the region’s leading employers in their efforts to improve the well-being of their enrollees and enhance the quality and overall value of their investments in health benefits. In addition to serving as the employer voice on health care issues, the BHC serves as a shared information and service resource for its members. The BHC uses the collective power of its membership to develop exceptional health care and well-being strategies and to negotiate a variety of benefit offerings. The BHC is a non-profit association governed by a Board of Directors elected from its membership. Additional information is available at www.gatewaybhc.org.

Position Summary:

As a vital member of the BHC membership team, the Manager, Well-being Strategy & Member Services will support employer members’ initiatives to improve the well-being of their workforce and the cost and quality of health care services in their communities. This position requires precision and confidence with internal and external communications, establishing relationships, as well as strong knowledge of the well-being space. The Manager, Well-being Strategy & Member Services must have the ability to prioritize and coordinate tasks, manage competing priorities to successful completion, and maintain a high level of productivity and high degree of detail daily with minimal supervision. The work of the Manager, Well-being Strategy & Member Services is collaborative and requires proactive communication and strong collaboration with coworkers, employers, and community partners.

Essential Duties and Responsibilities:

Working collaboratively with other coworkers and senior leadership, this team member will:

1. Coordinate administrative aspects of BHC membership to ensure a seamless member experience, including renewals.

2. Aid in the design and implementation of the BHC’s portfolio of health solutions (e.g., well-being toolkits, communication campaigns, community partnerships, etc.) and continually assess members’ needs and the opportunity to refine and innovate for the creation of new member tools and resources.

3. Manage current grant partnership and deliverables with the Missouri Department of Health and Senior Services related to diabetes and cardiovascular disease.

4. Prepare materials for and attend member health fairs to provide onsite education regarding relevant consumer resources, publications, and tools.

5. Create content and monitor social media accounts on Twitter and LinkedIn and offer recommendations for enhanced messaging.

6. Manage the BHC Flu Shot Vendor RFP.

7. Provide support for event logistics, registration, material preparation, and venue setup for all BHC member meetings and webinars.

8. Facilitate the BHC Culture of Health award application process.

9. Lead the coordination and drafting content for the BHC annual report and member luncheon.

10. Identify and pursue additional grant and sponsorship opportunities to support member services, wellness programming, and events.

11. Research key national, local, and organizational statistics and compile project-related literature reviews for organizational activities.

12. Conduct surveys of members’ benefit offerings (as requested), compile results, and summarize findings for comparative benchmarking.

Perform basic data entry, analysis, and reporting for the evaluation of member services, meetings, and community projects.

14. Assist with maintenance of the BHC’s database of member and partner contacts.

15. Maintain records from BHC member meetings and reviews, compile relevant notes and member updates, and archive details in company profiles on BHC website.

16. Routinely contribute content and suggestions to keep members, the BHC Board of Directors, and fellow staff fully informed via newsletter, member meetings, website, podcasts, database, and board updates.

17. Prepare BHC member recruitment and welcome materials, as needed.

18. Any and other tasks as assigned.

Qualification Requirements:

The ideal candidate for this position has excellent communication and organizational skills. The fast-paced, small-business environment of the BHC requires employees to be flexible and detail-oriented, while communicating proactively and working at an above-average pace with clear direction toward producing results. The requirements below represent the required knowledge, skill, and/or ability. Reasonable accommodations may be made to enable individuals with disabilities.

· Education:College degree from an accredited college or university in a health-related field required. Master’s degree or equivalent work experience in public health, health care, or health education/communications preferred. Certification as a Health Education Specialist (CHES) a plus.

· Experience:One to two years of experience working in a public health, health care, or health education/communications capacity.

· Language Skills:Must have professional presence and excellent written and verbal communication skills; comfortable presenting to public audiences.

· Personal Integrity, Ethics, and Reasoning:Able to strategically evaluate and utilize independent judgment within established policy and procedural guidelines. Able to maintain strict confidence of private information, while remaining respectful of others and instilling confidence and earning trust.

· Personal Attributes:Strong organizational, interpersonal, and project management skills required. Self-motivated, dependable, and able to easily transition from task to task.

· Computer Skills:Experience with website management software and social media platforms; high degree of competence in Microsoft Office Suite: Word, Excel, and PowerPoint.

Application Instructions:

Please send resume and cover letter to Melanie Breuer at mbreuer@gatewaybhc.org or 8888 Ladue Road (Suite 250), St. Louis, MO, 63124. No phone calls please.

Gateway Business Health Coalition

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Manager, Well-being Strategy & Member Services