Description

Order Entry Specialist

Good Will Publishers, Inc. — Gastonia, NC

Salary: $40,000 per year + Full Benefits

Hybrid Schedule: Work from Home 2 Days Per Week

About Good Will Publishers

Good Will Publishers is an established, family-owned publishing company headquartered in Gastonia, North Carolina. For nearly 90 years, we have been committed to creating publications and programs that positively impact individuals, families, schools, businesses, and communities.

Our company is built on strong Christian values, integrity, service, hard work, and treating others with honesty and respect. We are looking for team members who appreciate these values and want to be part of a positive, mission-driven work environment.

Position Overview

We are seeking a dependable and detail-oriented Order Entry Specialist to join our team in Gastonia, NC. This position will be responsible for accurately entering and processing customer orders, maintaining records, working with internal departments, and helping ensure orders move smoothly through the organization.

The ideal candidate is organized, comfortable working with numbers and data, and has strong Microsoft Excel skills. Accuracy and attention to detail are extremely important in this position.

Key Responsibilities

Enter and process customer orders accurately and efficiently
Review orders for accuracy and completeness
Maintain and update customer and order information
Use Microsoft Excel to organize, track, and manage data
Communicate with internal departments regarding orders and customer information
Identify and resolve discrepancies or missing information
Maintain organized records and documentation
Assist with administrative and operational tasks as needed
Meet established deadlines while maintaining a high level of accuracy
Provide dependable support to the sales and operations teams

Qualifications

Previous experience in order entry, data entry, administration, customer service, or a similar role
Strong Microsoft Excel skills are required
Excellent attention to detail and accuracy
Strong organizational and time-management skills
Ability to handle repetitive tasks while maintaining accuracy
Strong written and verbal communication skills
Ability to work independently as well as part of a team
Professional, dependable, and positive attitude
Previous experience with order management or publishing is a plus

What We Offer

$40,000 annual salary
Full health, vision, and dental benefits
Hybrid work schedule — work from home 2 days per week
Stable position with an established, family-owned company
Positive, team-oriented work environment
Opportunity to grow with a company that has been serving communities for nearly 90 years

Our Culture

At Good Will Publishers, we believe that integrity, faith, hard work, excellence, and service matter. We strive to conduct our business with Christian principles and to treat our employees, customers, and community partners with honesty, dignity, and respect.

If you are an organized professional who enjoys working with data, has strong Excel skills, and wants to join a company with a strong sense of purpose and values, we would love to hear from you.

Good Will Community Services of America

New Jobs

Order Entry Specialist