Junior Account Manager

We are looking for a Junior Account Manager to act as the first point of contact with new customers, answer their queries and increase client satisfaction.

If you enjoy coming up with effective solutions and working toward achieving goals, this job is right for you. You will use your communication skills to identify and address clients’ needs while representing our company in a positive way. Previous customer service experience will be an advantage.

Ultimately, you will contribute to building profitable, long-term relationships with our clients to reach our business objectives.

Responsibilities

Gather information on assigned clients
Contact clients to understand their needs
Provide after-sales support to retain customers
Ensure prompt and accurate answers to clients’ queries
Build strong client relationships, through regular communication
Report on the status of accounts
Suggest company products/services that maximize client satisfaction
Communicate product and pricing details clearly
Promote new products/services to existing customers

Requirements and skills

Proven work experience as a Junior Account Manager or relevant sales role
Understanding of sales principles and ability to deliver excellent customer experience
Strong (verbal and written) communication skills with an ability to build relationships
Effective presentation and negotiation skills
High degree of professionalism
Good time-management skills with a problem-solving attitude

Great Lakes Outreach Wisconsin

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Junior Account Manager