Hourly Rate: $29.705

FLSA Status: Non-Exempt

Program: NORC Queensview/North Queensview

Reports to: Program Director

Position Type: Hourly (Non-Exempt)

Work Schedule: Monday–Friday: 8:00 AM – 4:00 PM

About HANAC, Inc.

HANAC, Inc. – originally founded by George Douris as the Hellenic American Neighborhood Action Committee – is a New York City-based multi-faceted social services organization. The organization was founded in 1972 to serve the needs of vulnerable populations throughout New York City.

Job Summary: Assists the Program Director with implementing program policies and

services to the program's clients. Responsible for maintaining program's records and reports. Answering phones in a professional manner and scheduling appointments. Assisting Program Director with general inquires.

Essential Functions:

Input data into HANAC data program and assist Program Director with DFTA STARS database input
Interviewing clients for needs assessment (can be done by phone or in office)
Providing case assistance in acquiring and completing required forms and gathering verification information for as needed
Follow up client's cases on regular basis to assure resolution of issues identified as well as identify possible new issues
Attend required training, in-house or at other venues, to keep abreast of laws, regulations, services, and issues affecting defined clientele
Maintaining case service log for documenting time, issues, and resolutions
Computer entry of program required statistics
Attending staff meetings with the Program Director
Follow established on-site safety and emergency procedures
Creating the monthly newsletter and emailing it to clients
Excellent communication skills including oral and written with ability to work with clients in crisis
In absence of Program Director, assume supervisory duties
Other tasks as may be required and needed

Qualifications:

Associate's Degree or higher and demonstrated experience working in social services.
Must be flexible, detail-oriented, responsible, reliable, professional, able to work as a team member, and contribute to a positive work environment.
Must be able to multi-task and take initiative.
Bilingual fluency (English/Spanish or English/Greek) highly preferred

HANAC

New Jobs

Program Coordinator (NORC)