The Human Resources Coordinator is responsible for providing support, leadership, and oversight of the human resources day-to-day tasks. Assists in the overall operation of the Human Resources department by maintaining accurate employee records. Provides support in the areas of recruitment, benefit administration, employee & labor relations, events, and training. This position is a strategic business partner who helps the hotel achieve its goals by being an advocate, change leader, and champion for inspiring achievement in the employee teams. The coordinator must harmonize the culture, mission, values, and quality standards to ensure maximum potential is achieved. This person must create an exceptional climate of professional and personable service that ensures the long-term engagement of employees, guests, and owners.

Responsibilities

Essential duties include, but are not limited to:

Provide administrative support to the Human Resources Department daily. This includes, but is not limited to answering phones, assisting internal and external guests, setting appointments, filing, preparing various documents & paperwork, running reports, & ensuring up to date information is available for our team members
Assist with the recruiting efforts by updating job postings, scheduling interviews, escorting candidates to appointments
Assist with reference checks and execute the employment pre-employment process
Assists Human Resources Business Partners with various functions within the applicant tracking system, i.e., screening/sourcing applicants, checking for completed New Hire Paperwork, validating new hires in the recruiting, E-Verify and HRIS systems, prepare name tags, etc
Complete appropriate reporting paperwork for new hires, terms, payroll action forms and changes daily to keep payroll informed of all new hires, transfers, terminations, job changes, raises and other changes in a timely, accurate manner
Responsible for ensuring that new team member onboarding is complete and an authentic experience that rocks
Prepare all new hire packets. Conduct Brand Induction as needed
Maintain all logs (new hire, termination, transfers, department meetings, turnover reports, training) daily by period and prepare reports in a timely, accurate manner
Coordinate team member events including but not limited to; Culture Club, anniversaries, birthdays, team member appreciation, seasonal events
Attend departmental Soundchecks
Play music in the office
Maintain the team member book library
Assist other members of the Human Resources department with assigned projects and various events
Assist team members with tasks including but not limited to; lockers, benefit & payroll questions
Assign lockers, maintain locker records, conduct regular locker audits, collect & ship personal belongings to terminated team members
Update and keep current all team member communication boards and mandatory posters
Produce the monthly Newsletter
Ensure all policies and procedures are followed, forms are accurate and administered in a timely manner
Maintain team members’ files and ensure that filing is done at the end of each week
Maintain strict confidentiality of all data and information
Maintains a clean, safe, hazard-free work environment within area of responsibility
Assist with the team members awards & recognition programs and with team member events
Inventory office and benefit supplies on a regular basis, complete purchase orders needed to purchase supplies and maintain needed inventory
Attend and participate in meetings, completing follow-up as assigned
Attend seminars when needed and/or as directed
Lives the Brand
Other duties as assigned

This job description reflects the position’s essential functions; it does not encompass all the tasks that may be assigned

Qualifications

EXPERIENCE, EDUCATION, AND CERTIFICATIONS

Minimum of 1 years in human resources as an assistant
Experience in casino and/or hotel environment preferred
Knowledge of HRIS is highly preferred
Proficient in Microsoft Office, specifically Outlook, Word, Excel and PowerPoint

Skills

Strong understanding of the hospitality industry and the Hard Rock brand
High energy with effective and influential people skills. Positive attitude and the desire to motivate others
Ability to prioritize and work on several projects simultaneously should pose a challenge without being overwhelming
Ability to comprehend and use technical or professional language, either written or spoken, to communicate complex ideas
Sound interpersonal judgment and decision-making skills in directing administrative tasks, using discretion when necessary, understanding the potential impact on the department
Strong communication and listening skills and excellent speaking, reading, and writing ability
Ability to effectively present information in one-on-one and small group situations to customers, clients, owners, investors, and employees of the organization
Ability to perform complex quantitative calculations or reasoning
Ability to perform numerical operations using basic counting, adding, subtracting, multiplying or dividing
Strong command of software applications, especially Microsoft Office (Outlook, Word, Excel, PowerPoint), Adobe and Human Resources software
Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact, and diplomacy
Compose, type, route, and file correspondence, etc.
Be flexible to work varying shifts and time schedules as needed
Perform effectively in a fast-paced environment
Independently initiating, following up on, and completing assignments, as well as special projects
Interface professionally with business contacts and customers
Must be able to conduct themselves professionally and must maintain a low level of noise while working in a shared space
Obtain and maintain all licenses / certification
Fluency in English; additional languages preferred

Hard Rock Hotel New York

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COORDINATOR - HUMAN RESOURCES