JOB/POSITION TITLE: Communications Coordinator

STATUS: Exempt

PRIMARY PURPOSE: Under the Manager of Communications' supervision, the coordinator provides support for communications, content creation, public relations and promotions.

Reports To: Manager of Communications

Supervises: Volunteers as necessary

Essential Duties/Functions

Media Relations. Coordinates and participates in television and media interviews. Writes and edits news Gathers information in response to media inquiries. Grows and maintains partnerships with local media.
Publications Support. Assists with writing and production of all collateral; including, but not limited to, newsletters, educational flyers and other publications. Maintains the Hawaiian Humane Society's newsletter mailing list. Reviews public communications from Community Engagement team and other departments as needed.
Image Management. Establishes, organizes and maintains photo files for public relations use. Coordinates Hawaiian Humane's photo needs. Updates and maintains photos for PetPoint, including animals available for adoption. Executes basic photo and video editing for internal and external communication needs.
Website Maintenance. Supports regular public website and internal website (intranet) maintenance as well as update requests from other departments as needed.
Digital Media Management. Coordinates and supports content creation and graphic design for Hawaiian Humane's online communications such as e-blasts and graphic elements for the website, as well as social media platforms in collaboration with the Social Media Coordinator.
Shelter Publicity & Signage. Coordinates and maintains all shelter displays - ensuring they comply with Hawaiian Humane's style guide and materials are replenished.
Vendor Relations. Responsible for maintaining a positive and productive working relationship with vendors for Hawaiian Humane's website, printing and promotional needs.
Administrative Duties. Maintains community relations master contact database. Tracks and maintains inventory of publications, including educational and event flyers. Responsible for monthly editorial/media reporting. Provides Community Engagement administrative support as needed.

Other Duties/Functions

Contribute ideas for internal and external improvements to the organization
Other duties as assigned

Job Conditions

Work Environment: Indoors and outdoors
Equipment Use: Occasional use of Hawaiian Humane Society vehicles. PC/Mac computer, digital camera, printer, copier, telephone
Hours: Tuesday - Saturday, 8 am to 5 pm. Additional hours, including evenings and weekends, as needed.
Location: Based primarily at Hawaiian Humane's Kosasa Family Campus at Hoʻopili in ʻEwa Beach, with occasional coverage at our Mōʻiliʻili Campus.

Mental, Physical And Communication Demands

Must maintain and present personal conduct, personal appearance and office space as a professional. Includes well-groomed and professional appearance and tidy office areas.
Must exercise compassion, patience, professionalism, flexibility and tact when dealing with a broad range of volunteers and the public including difficult, emotional or angry people.
Must have a flexible disposition to work with and engage a variety of volunteers, supporters and donors.
Must be committed to behaving in an ethical manner.
Must be committed to developing a deep knowledge of progressive animal welfare issues.

Qualification Requirements

Skills/Knowledge: Requires excellent computer knowledge. Must be able to be flexible and multi-task in a fast-paced office and work with multiple priorities and deadlines with accuracy. Must have excellent verbal, written and visual communication skills, including storytelling, reporting, graphic design and editing ability. Valid driver's license, good driving record, access to own automobile and proof of no-fault insurance required. Must agree with and be committed to Hawaiian Humane goals, objectives and programs.
Education/Training: Minimum Associate's Degree or higher in Journalism, Public Relations, Communications, Marketing, Business Administration or equivalent experience. Bachelorʻs Degree preferred.
Experience: At least one year of experience in public relations or corporate communications. Demonstrated media relations success. Previous experience with social media account management, analytics/insights, MailChimp and WordPress with a basic understanding of HTML.

The above information on this job description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position.

Hawaiian Humane Society

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Communications Coordinator