About Us

Honey Mama’s is the Portland, Oregon-based maker of delicious, refrigerated truffle bars!

Founded by Christy Goldsby at the Portland Farmers Market in 2013, Honey Mama’s is now available in over 7,000 stores across the country. We have grown to become one of the fastest selling, top- ranked brands in our category. The brand has garnered national press recognition as a cult-favorite in Bon Appetit, Forbes, Refinery29, Healthline, Men’s Health, Food & Wine, and more.

Honey Mama’s is beloved for its one-of-a-kind texture, often compared to brownie batter, chocolate truffles, or fudge – the real treat is discovering each bar is made from only a limited number of nutrient-rich whole food ingredients. Our mission is to further the food-as-medicine movement by giving you a uniquely memorable indulgent experience that contributes simultaneously to health and vitality.

About the Role

Honey Mama’s is seeking a Marketing Assistant who brings a zest for the Natural Foods space and is eager to begin a career in Marketing. This role is based at our Portland, Oregon headquarters in the iconic Leftbank building, just 5 minutes from our manufacturing facility where every Honey Mama’s bar is created!

In this role, you will report to the Marketing Project Manager and have a unique opportunity to gain exposure to everything that drives early-stage brand development. The ideal person for this role is someone who is hungry to learn and contribute greatly to our goal of growing Honey Mama’s brand awareness, availability, and trial. You will work amongst an exceptional team of seasoned marketers to assist with tasks that support the full marketing mix.

Key Responsibilities

Assist the Project Manager by executing tasks that support day-to-day marketing operations (30%)

Assist consumer research projects, participant outreach, samples fulfillment, and data entry
Prepare for Limited Edition product releases by ordering labels and assisting with fulfillment
Submit ad hoc product sample orders and assist with special requests as needed
Gather materials for photoshoots and deliver to photo studio
Assist with management of product information systems and databases
Track awards submission timeline and support sample shipment fulfillment
Lead brand merchandise and swag replenishment
Assist with annual holiday gift project for team, investors, and VIP recipients

Manage the support@honeymamas.com inbox as the primary CX support lead (30%)

Learn Honey Mama’s brand voice and communicate in an ideal customer care tone
Respond to customer inquiries within 48 hours
Collaborate with Operations, Sales, and Marketing to resolve all issues and complaints
Communicate with Digital Marketing lead to prepare for upcoming campaigns

Coordinate key areas of Honey Mama’s team culture-building (20%)

Assist Project Manager with special initiatives, events, and/or partnerships
Assist HR Manager with welcoming new employees by creating welcome baskets
Create a monthly company newsletter and distribute via email and print
Plan a monthly employee birthday party by choosing venue, coordinating birthday card, and gifts
Plan quarterly staff appreciation lunch inclusive of ordering catering, booking venues, set up and break down of the event, and arranging any audio/visual needs

Coordinate key areas of Honey Mama’s office administration (10%)

Maintain directory for all investor contact and mailing information
Manage the replenishment of business cards by conducting periodic inventory counts
Arrange and plan board meetings as needed by Executive Leadership Team
Lead the ordering and delivery of office snacks and beverages

Support company initiatives and cross-functional needs (10%)

Perform duties and requests as needed, including: arrange events that may take place outside of the workplace, attend trade and/or market shows, sample order fulfillment, expense tracking, information gathering, and ad hoc requests for Marketing, Sales, Finance, HR, and Operations
Demonstrate flexibility, initiative, and eagerness to help when assisting

Requirements

Strong written and interpersonal communication skills
Demonstrated ability to positively interact with consumers, teammates, and others
Based in-office full time in Portland, Oregon
Must have a reliable vehicle or form of transportation
Ability to travel to stores and/or events occasionally or as needed
Ability to operate in a fast-paced startup environment
Flexible and adaptable mindset
Excellent time management skills and ability to prioritize work
Organization and the ability to multitask to complete a wide variety of tasks
Detail-oriented with strong reliability, accountability, and follow through

Preferred Qualifications

Bachelor’s Degree from an accredited university
Ability to use Apple OS and Mac computers
Ability to use Microsoft Office Suite (Excel, PowerPoint, Word)
Desire for every day to bring new and different tasks/challenges
Hands on approach with high energy and excitement for work
Impeccable quality of work and commitment to excellence
Can-do attitude with desire to roll up your sleeves and assist a small team with anything that is needed to get the job done!

Honey Mama's

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