About Us: Hunger Network, a non-profit organization which envisions that no one goes hungry and no food goes to waste seeks a full-time Marketing and Communications Manager. Hunger Network is the largest grassroots food relief and recovery organization in Cuyahoga County that focuses on minimizing food waste and fights food inequity and injustice by maximizing our community’s access to culturally relevant, nutritious foods.

Our programming includes coordination of a consortium of 79 hunger centers that are strategically placed across the county which provide food supplies, hygiene items, and hot meals to our neighbors who need it most. Additionally, we bridge the gap between hunger and food waste through the innovative Food Rescue Hero app, which operates via a direct transfer model to assure fresh food is delivered daily into our local neighborhoods.

KEY ROLES (Essential Job Responsibilities):

Planning:

Collaborates with all departments to create and implement a comprehensive marketing and communications plan that will increase organization awareness, support programs and services, and all development/fundraising activities. Maintains brand consistency across all platforms and materials.

Digital Fundraising:

Create thoughtful, educational content to ensure current and prospective donors are informed and engaged with our work;
Enhance stewardship of donor communications by creating follow-up content and campaigns for donors;
Identify and execute digital opportunities to inspire our community to fundraise for Hunger Network;
Develop toolkits that empower constituents to fundraise digitally for events and other crowdfunding campaigns;
Generate content and engagement across all digital media platforms that moves users to donate and/or fundraise.

Public Relations:

Write and disseminate all press releases, media alerts and informational documents;
Serve as the main point of contact to direct all media and address media requests;
Track media coverage and work to expand and build meaningful relationships with an established media database;
Research media coverage and industry trends.

Graphic Design/Visual Communication:

Maintain brand consistency across all platforms and materials;
Design and writes collateral materials for organization, fundraising, events, and campaigns utilizing the Adobe Creative Suite including:

+ Quarterly newsletter;

+ Direct mailings and fundraising campaigns;

+ Impact Report;

+ Brochures, fact sheets, etc;

+ Special events;

Maintain photo and video library;
Assist in collecting content for customer and donor interviews for newsletters, direct mail, website, etc.

Team Work:

Establish meetings and implement processes to determine communication needs, strategy, schedule and opportunities;
Work across all departments to ensure brand consistency and information accuracy for publications, website, and media.

Digital Media Management

Social Media:

+ Manage existing social media platforms and identify new opportunities to remain current with trends and

best practices;

+ Create content for a compelling content calendar and campaigns reflecting Hunger Network’s mission to fuel

audience and traffic growth;

+ Lead social media strategies that ensures all content aligns with the Hunger Network’s mission, vision and

marketing goals;

+ Utilize content management platform (Hootsuite) to schedule content and manage engagement and

analytics;

+ Manage ad campaigns and digital fundraising strategies;

+ Collaborate with local social media influencers to advocate for Hunger Network’s mission and support

revenue generation and brand awareness goals.

Website:

+ Create and update content for Hunger Network’s website hosted on WordPress, collaborating with the web

developer when necessary;

+ Utilize assessment tools such as Google Analytics to analyze website performance and identify

improvements in user experience.

Email Marketing:

+ Create email campaigns, including monthly eNewsletter,

+ Oversee email lists, content development and assist with segmentation;

+ Analyze email metrics, sharing results and adjust strategies based on outcomes

SKILLS/KNOWLEDGE REQUIRED:

Bachelor's degree in business, marketing, communications, or related field;
3-5+ years of related experience in marketing and communications;
3+ years of related experience in non-profit agency operations is desirable;
Must be proficient on both MacOS and Windows;
Proven knowledge of Adobe Creative Suite, Social Media Management softwares such as Hootsuite, Microsoft Office Suite, and WordPress. Knowledge of Classy or other online fundraising platforms preferred;
Budget management and cost estimating preferred.

COMPETENCIES:

Demonstrated excellence in verbal and written communication skills, graphic design;
Sound problem solving and decision making skills;
Ability to manage multiple projects simultaneously.

OTHER:

Some weekends and evenings;
Reliable transportation, valid driver’s license and automobile insurance;
Background check

Send cover letter and resume tocareers@hungernetwork.org.

Hunger Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Hunger Network

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