The member organization for industry advancement, ICSC promotes and elevates the marketplaces and spaces where people shop, dine, work, play and gather as foundational and vital ingredients of communities and economies. ICSC produces experiences that create connections and catalyze deals; aggressively advocates to shape public policy; develops high impact marketing and public relations that influence opinions; provides an enduring platform for professional success; and creates forward-thinking content with actionable insights — all of which drive industry innovation and growth. This position is hybrid reporting to our New York City office on Tuesdays and Thursdays.

With the success of the Talent Incubator Project, the Foundation is experiencing major growth and seeks a highly committed professional to assist in all aspects of the Scholarship and Mentorship Programs serving students who are interested in the industry. Annually, the Foundation awards more than $500K in scholarships and has 175 pairs in its mentorship program. Providing key support and assistance, this person is an integral member of the Foundation team.

Major Duties and Responsibilities:

Maintain annual scholarship application process to include revision of application and creation of timely reports; serve as lead user and primary contact for scholarship platform.
Update scholarship applicant data and internal documents throughout the year.
Facilitate and assure smooth and timely processing of scholarship payments and expense reimbursements to student recipients in conjunction with the Operations Coordinator.
Assist with all aspects of the student mentorship program to include vetting and reviewing applications; updating participant materials; matching participant pairs; responding to inquiries; coordination of events.
Support team to gather, analyze and evaluate data for scholarship & mentorship programs.
Communicate with students throughout the year and coordinate student registration and travel to ICSC events and conferences.
Coordinate and draft content for bi-monthly student e-newsletter in conjunction with marketing department.
Maintain and update Foundation web page with scholarship & mentorship program information in conjunction with marketing department.
Collect survey data from recent graduates and facilitate student membership registration.
Maintain close collaboration with other Foundation Team Members - especially Operations Coordinator.
Attend select meetings, conferences and events; some domestic travel may be required.
Provide other day-to-day support as required.

Core Competencies:

Communicates Effectively – Develops and delivers multi-mode communications that convey a clear understand of the unique needs of different audiences
Balances Stakeholders – Anticipates and balances the needs of multiple stakeholders
Decision Quality – Makes good and timely decisions to keep the business moving forward
Interpersonal Savvy – Relates openly and comfortably with diverse groups of people
Customer Focus – Building strong customer relationships and delivering customer-centric solutions.

Qualifications:

At least 3 years work experience in a non-profit or business environment with a client or member focus.
BA or BS degree.
Proficient in MS office programs such as Word, PowerPoint, Excel, and Outlook.
Adept at database management and a fast learner with new systems.
Excellent writing, editing, and oral communication skills.
Organized, detail-oriented and ability to juggle multiple tasks simultaneously.
Ability to efficiently manage time and prioritize tasks.
Capacity to work independently, ask questions, and make well-informed decisions.
Diplomatic and ability to work with a diverse group of stakeholders.
Positive attitude, sense of humor, team player and willingness to learn.
Demonstrated ability to take initiative and work in a fast-paced environment.

ICSC

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Foundation Programs Coordinator