Description

Are you a creative storyteller who can bring ideas to life through clear, compelling content? Do you enjoy writing everything from blog posts and customer communications to internal messaging that keeps teams aligned and informed?

IdeaTek is looking for a Communications Specialist to join our growing marketing team and help shape how we communicate—both internally and externally. In this role, you’ll be the engine behind our daily content—taking raw ideas and turning them into punchy, engaging narratives that move as fast as our fiber network.

In this role, you’ll own and support a wide range of content, including blogs, press releases, social media messaging, and our company newsletter. This is a brand-new position created to expand our content capabilities, giving you the opportunity to make a real impact and help define our voice as we continue to grow.

A Day in the Life

Imagine starting your day by drafting a blog post highlighting a recent IdeaTek project, followed by building out next week’s social media content calendar and collaborating with our internal designer to bring the visuals to life. You might spend part of your afternoon monitoring our social channels, engaging with our community, or refining messaging for an upcoming campaign launch. Some days, you’ll jump in to support urgent communications, ensuring our customers and employees stay informed when it matters most. By the end of the day, you’ll know your work helped shape how IdeaTek connects with both its customers and its team.

What You'll Do

Key responsibilities include:

Write and publish blog content for the IdeaTek website to support marketing and brand awareness.
Create press releases and external communications to share company updates and milestones.
Develop clear, engaging customer communications across multiple channels.
Plan, write, and schedule daily organic content across all social platforms (Meta, LinkedIn, TikTok), maintaining a consistent, high-energy brand voice.
Monitor social channels daily to engage with our followers, elevate positive community stories, and coordinate with the Manager to handle complex customer inquiries.
Partner closely with our internal graphic designer to match your copy with stellar visuals, ensuring every social media post and email looks and sounds cohesive.
Actively use AI tools to help improve efficiency while maintaining IdeaTek’s brand voice and creative standards.
Support internal communications to ensure employees stay informed and aligned.
Own and manage the company newsletter, including content planning and execution.
Drive messaging strategy while partnering with teams across the company.
Adapt tone and messaging to fit different audiences, platforms, and communication needs.
Assist with email content and campaigns as needed.
Ensure consistency in brand voice across all written materials.
Attend key company events as needed to capture content and write timely articles or recaps.

Desired Attributes

Beyond the qualifications, these attributes are what make someone a great fit for our team:

Creative and adaptable – You can shift tone and style depending on the audience while keeping messaging clear and engaging
Curious and proactive – You ask questions, dig for context, and take initiative to improve content. You’re eager to explore new tools, including AI, to work smarter and scale impact
Collaborative – You enjoy working with different teams and turning their ideas into strong, polished messaging
Detail-oriented – You catch the small things and take pride in delivering clean, accurate content
Organized and reliable – You can manage multiple projects and deadlines without losing momentum
Growth-minded – You’re open to feedback and always looking to improve your craft

Preferred Qualifications

What Will Help You Stand Out:

Strong marketing background with an understanding of content strategy
Experience using social media scheduling tools (e.g., Brandwatch, Hootsuite, or Sprout Social) and basic digital platform analytics.
Experience with graphic design tools or visual content creation
Ability to take complex or technical topics and make them easy to understand
Experience writing for digital platforms such as blogs, email, or web content
Interest in telecommunications or technology industries
Experience integrating AI tools like Gemini into your creative workflow to brainstorm and optimize projects.

Why Join IdeaTek?

IdeaTek is a cutting-edge telecommunications company dedicated to bringing fast, reliable internet to underserved communities. We're a passionate team of innovators and problem-solvers committed to making a difference in the lives of our customers. At IdeaTek, we value our employees and foster a culture of collaboration, growth, and community involvement.

We support our teams with the training, resources, and flexibility they need to do exceptional work.

A few of the key ways we strive to make employees feel valued include:

Competitive pay
Medical, dental, vision, life, and 401k with match
Free coaching/counseling for employees & families
Free internet service (if available in your area) or internet reimbursement
Tuition reimbursement for personal and professional growth
Community engagement opportunities
Culture that values results, effort, and integrity

Our Core Values

We are Trustworthy – We build trust through honest communication and consistent follow-through.
We count on Big Thinkers – We bring forward new ideas and turn them into meaningful action.
We have a Resilient Spirit – We stay adaptable and push through challenges with determination.
We stand on Belief – We believe in the power of connection to improve lives and communities.
We foster Connectedness – We strengthen relationships within our teams and the communities we serve.
We drive Innovation – We continuously look for better ways to communicate, connect, and grow.

Ready to Apply?

If you’re ready to help shape the voice of a growing company and create content that makes an impact, we’d love to hear from you. Apply today!

Requirements

What We're Looking For

To be considered for this role, you'll need the following required qualifications:

1–3 years of professional experience in writing, marketing, or communications
Bachelor’s degree in Marketing, Journalism, Communications, English, or a related field
Strong writing and editing skills with a solid grasp of grammar and clarity
Experience managing multiple projects and meeting deadlines
A portfolio demonstrating diverse writing styles (social media copy, blogs, short-form marketing text, or PR).

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Communications Specialist