Internal Communications Specialist

Portland,OR Human Resources

Description

The Immigrant and Refugee Community Organization (IRCO) is a non-profit organization established in 1976 to serve immigrants, refugees, and the broader community in Portland, Oregon. Our mission is to welcome, serve and empower refugees, immigrants and people across cultures and generations to reach their full potential. Find out more at www.irco.org.

POSITION: Internal Communications Specialist

JOB CLASS/GRADE: Specialist 5 / Grade 4

WAGE: Starting at $66,120 per year

FLSA; EEO; WC: Exempt; Professional; 8864

LOCATIONS: IRCO Main Office, 10301 NE Glisan St Portland OR 97220, Hybrid Eligible

FTE; FT/PT; STATUS: 1.0 FTE; Full-Time with Benefits; Regular

NUMBER OF POSITIONS: (1)

APPLY AT: www.irco.org

STATUS: Full-Time with Benefits

PROGRAM(S): Administration

SECTOR: Human Resources

This job announcement is intended to describe the general nature and level of work being performed in this job. This is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.

Program Summary

The HR team's purpose is to hire, train, retain, develop and support employees while also overseeing employee relations, benefits programs, and compliance with employment laws. The goal of internal communications is to promote alignment of the day-to-day actions of all employees with the mission, vision, and values of the organization to help them understand how their individual roles contribute to the IRCO’s overall success.

Position Summary

This position is responsible for implementation of IRCO’s strategic internal communications plan aimed at building and maintaining a workplace culture that is engaging, supportive, and inspires all employees around a common purpose. They will partner cross functionally to develop content for a weekly all-staff email, a monthly newsletter, and other communications designed for an internal audience. The Internal Communications Specialist will be responsible for management of IRCO’s newly adopted employer brand. This work will involve collaboration with an Advancement based communications team, whose primary function is external communications that support fundraising activities. The two communications functions have different audiences but will be closely aligned in visual approach and tone. Strong Interpersonal skills and the ability to collaborate and problem solve as part of a team are essential at IRCO. The individual in this position will also exercise a measure of independence as they develop channels for content development and learn the complex cultural landscape that is IRCO. The successful Internal Communications Specialist will be creative, flexible, conscientious and able to enthusiastically support IRCO’s mission, vision, and values.

Essential Functions

In consultation with leadership, develop and maintain an annual communications calendar informed by IRCO’s strategic plan
Maintain content on newly designed Intranet homepage featuring newsfeed with rotating stories, access to useful tools, links to important platforms, including social media, etc.
Provide oversight of Intranet for consistency and to ensure that all content is up to date
Partner with HR team colleagues to maintain HR relevant intranet content
Launch employer brand campaign introducing it org-wide
Integrate employer-branded materials across all internally facing messaging and platforms ensuring that brand voice and style are reflected consistently
Use branded tools as a connective thread through ongoing communications
Produce and manage a monthly multi-media newsletter driven by monthly themes outlined in the communications calendar and featuring updates, staff stories, events, and key initiatives
Develop a simple manager toolkit that provides talking points for topics covered by monthly newsletter theme
Write, edit, and distribute weekly designed All Staff email to build engagement and mitigate email overload, with content to be housed on the Intranet
Meet regularly with editorial board that will guide the work
Act as a strategic advisor to internal teams on messaging and delivery best practices
Support internal campaigns, recognition programs, and employee engagement initiatives
Support Training Coordinator as needed regarding training related messaging
Solicit employee feedback and incorporate suggestions to continuously improve communication processes

Secondary Functions

Engage in professional development activities as appropriate to job duties, see required engagement below
Attend IRCO based cultural and other events
Additional duties as assigned

Requirements

Education & Experience

MINIMUM JOB SPECIFIC QUALIFICATIONS:

Bachelor’s degree in communications, language arts, journalism, or related field, or equivalent combination of training and experience
Minimum 4 years of progressive work experience in internal communications or related field
Experience in a nonprofit, public sector, or mission-driven organization strongly preferred
Strong English language writing, editing, and storytelling skills with a demonstrated ability to write for diverse audiences
Demonstrated cultural competency; ability to thrive in a multicultural, multilingual workplace
Ability to manage multiple projects simultaneously with high attention to detail and deadline orientation

Physical, Mental, & Environmental Requirements

Hybrid eligible
Some analysis of problems or decision-making ability
Well protected environment with minimal hazards or obstacles
Mostly stable work schedule with few fluctuations, occasional event attendance

Supervisory Responsibilities

Positions at this level are not responsible for any supervisory functions, or responsibilities, but may occasionally be asked to orient and/or train new employees or volunteers.

What We Offer

IRCO is a very employee-friendly workplace and offers great benefit package to our staff:

Many flexible working arrangements and schedule
Amazing opportunity to work with people who come from all over the world
Work that helps your community
3 to 6 weeks of PTO per year
401k match of over 100% on first 5%, immediate vesting
3% match for student loans or college savings
12 Paid Holidays and 1 Floating Holiday
Medical & Dental insurance options with 90% coverage for employee AND Families, no deductibles
Employer Paid Life, Short term, and Long-term Disability Insurance
Flexible spending account

Required Engagement

Engage fully in recommended professional development, as well as other assigned or required training activities. This engagement can also include participation in optional activities that embrace IRCO’s mission, vision, and values based initiatives.

How To Apply

Complete the IRCO application in our Careers Portal: IRCO Application for Employment.
Upload your resume and cover letter addressing your qualifications for this position IRCO Careers.
For questions about this position, please email jobs@irco.org

Please note that physical applications are accessible from IRCO’s main office, 10301 NE Glisan, Portland, OR 97220. Due to the high volume of applications received, we will not be able to contact applicants or return calls regarding applications. Complete applications should include a cover letter, resume, and IRCO application.

IRCO is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any characteristics protected by law. We will make reasonable accommodations to meet our obligations under the Americans with Disabilities Act (ADA) and state disability laws.

Immigrant and Refugee Community Organization

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