Job Description: Communications Coordinator

Reports To: Director of Development and Communications

Status: Full-Time

Position Summary: Coordinate Primary content creator, leading agency’s communications efforts, internally and externally.

Duties & Responsibilities

Develop communications and marketing strategies that appeal to American Indians and other communities served
Serve as a primary media contact for the organization, including coordinating media requests and developing press releases,
Manage monthly digital newsletter development and distribution
Create and manage agency social media, digital ad, and outreach campaigns
Manage relationships with communications vendors
Maintain agency website content
Create effective outreach material, including flyers, video promotions, and digital stories
Document community events and activities, such as health fairs, traditional gatherings, and community forums
Coordinate and facilitate virtual forums, gatherings, events
Support departments with special outreach campaigns, as needed
Strong initiative and demonstrated ability to learn in a self-directed manner with minimal supervision
Develop and maintain email and mailing lists
Confident ability to perform copy edits, proofreading, and revise communications, as needed
Train and guide staff in external communications, as needed
Outreach and event planning support
Other duties, as assigned

Required

Required Qualifications, Knowledge & Abilities:

Bachelor’s degree in marketing, communications, or other related field and 2-3 years of related experience; additional experience may be substituted for this requirement
Multi-media experience with photography, videography, basic graphic design, website maintenance, and virtual platforms
Possession of strong organizational, project management and leadership skills
Strong time management skills with a demonstrated ability for meeting deadlines
Able to work independently and within a team setting, as needed
Able to perform multiple administrative functions simultaneously, in an accurate, organized, and efficient manner
Ability to multitask and thrive in a fast-paced, constantly changing environment
Strong, professional, written and oral communication
Ability to remain flexible, at times working with multiple contributors simultaneously, while prioritizing multiple tasks
Possession of a valid California Driver License and automobile insurance; ability to travel to local events will be required

Preferred

Bilingual, Spanish and/or Vietnamese, written and spoken, preferred
Experience working with American Indian/Alaskan Natives and other diverse populations
Strong commitment to social justice, health care equity and advocacy
Event planning
Proficiency in Microsoft Office, Google Apps, CANVA, MailChimp, video, audio and photo editing software

Physical Requirements

Will be working in a fast paced, non-profit, community health clinic, environment and must be able to:
Sit, stand and walk for extensive periods of time;
Lift up to 35 pounds; and
Stoop, squat, or bend frequently

Possess the manual and finger dexterity as well as the eye-hand coordination sufficient to accomplish the duties associated with your job description
Ability to visually observe as well as hear and communicate with staff and community
Ability to do extensive work on the computer and the telephone in communicating with staff, patients, and vendors

Working Conditions

Potential exposure to airborne and blood borne infectious diseases and pathogens
Normal working hours will be from 8:00 am to 5:00 pm, Monday-Friday; although, ability to work some evenings and weekends will be required. Hours may vary depending upon business needs
Must be able to work independently and meet deadlines while also being an effective leader and collaborating with the agency-wide management team
Currently, this position is primarily remote, reporting to the office on Tuesdays for team meetings; this may change in FY2024

Preference is given to qualified American Indians in accordance with the American Indian Alaskan Native Preference Act (Title 25, U.S. Code Sections 472, 473 and 473a). Other than the above, the Indian Health Center of Santa Clara Valley is an equal opportunity employer including minorities, women, disabled and veterans.

Indian Health Center of Santa Clara Valley

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Communications Coordinator