Job Description

The Service Provider market is one of the largest market groups, and central to Informa Tech’s go forward strategy. With over 400+ analysts, 14.6m market data point 300+ research panelists, our depth of expertise is unparalleled. Coupled with this our media brands serve 1.5m monthly page views, 490,000 newsletter subscribers and 130k+ social media followers, allowing our clients access to the length and breadth of the market through one powerful full suite marketing services organization.

Areas of Responsibility and Accountability

Building and executing a retention and new business development plans for a given customer segment

Identifying and engaging with new prospects within this segment to gain understanding of their specific challenges and needs

Having an in-depth knowledge of Informa products, services, solutions and value proposition

Working closely with customers to ensure ROI and subsequent continuation of business with Informa past year one

Meet with customers face to face, over the phone, virtually or in writing

Foster and develop sustainable long-term relationships with customers

Identify and map potential Customer pain points/needs/challenges and accurately positioning Informa Tech’s products, services and solutions as a solution to them

Writing business proposal, drafting and reviewing Customer Contracts

Negotiating with multiple stakeholders for a win win outcome

Prepare sales forecasts and analysis and present your findings to management through weekly, monthly, quarterly and yearly reporting including risks, opportunities, wins and losses

Work as a pro-active member of a high energy/high activity/high achieving business development cohort

Achieving revenue targets, proactively responding to inbound enquiries, and self-generated leads based on market and product understanding.

Work collaboratively across Informa Techs to promote Informa Tech’s wider capabilities and solutions

Build a social media presence through social selling to drive referrals and nurture potential Customers

Keep abreast of trends and changes in the business world locally and internationally

Keep Customer information/records up to date such as interactions, transactions, pipelines, new business account plans and record on the Informa CRM system.

Proactively develop yourself, keep abreast of the changing business/industry landscape and have a personal development plan (IDP) utilizing the Informa Tech Sales Excellence Competencies.

Work on projects across the business as and when required

Attend/participate in Informa and industry relevant seminars, associations, events, conference and competitor events where appropriate

Informa Tech

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