Job Description

Ingram Content Group (ICG) is hiring for a Metadata Operations Assistant to contribute to our Consortium team in Minneapolis, MN.

We are seeking an innovative individual with a passion for books to work in our Northeast Minneapolis office. In this role, you will work with independent publishers and support the metadata content management team with title setup and basic quality control on bibliographic data and images, in addition to other administrative duties as needed. You will assist the Supervisor, Operations & Metadata with operational data entry and client outreach. You’ll also assist the Metadata Support Specialist with metadata maintenance in our bibliographic data system. In addition, you will serve as first point of contact for metadata support (print and digital) and escalate as needed.

Do you have experience working with publishers? Have a passion for helping publishers be successful?

At Ingram, our publisher-facing business offers more than just traditional wholesale services. It offers fully integrated and relevant solutions for client publishers. Comprised of book printing, digital book, distribution, publishing sales and marketing services, this part of Ingram’s business helps publishers discover more ways to sell content in markets across the globe. Based in the Nashville area, New York, Berkeley and other locations, our teams are collaborative, innovative, dynamic, and passionate about the business.

The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you share that passion, enjoy working in a fast-paced environment and want to contribute to a strategic part of the business that is evolving and expanding, we can’t wait to meet you!

Required Qualifications:

Bachelor’s degree or equivalent year for year directly related experience
1 year of experience in marketing, book publishing, book industry, account support, client administration, data management, or related field

Preferred Skills:

Experience working with databases
Book industry experience or strong interest in books

Key Responsibilities:

Assists in inputting/ingestion of and maintaining client title metadata.
Performs regular data auditing activities to raise and maintain the quality of product metadata, with an eye to enhancing product discoverability and display to customers.
Assists with the updating and availability of internal and client-facing support documentation.
Implements processes and adhere to standards for title metadata management, resulting in high data integrity and satisfactory audit practices.
Updates and monitor established backlist title data.
Assists in auditing Edelweiss catalog data for sales conferences.
Reviews backlist and frontlist metadata health on a consistent basis to ensure metadata is optimized for distribution partners and online searching; escalating issues as needed.
Assists in client outreach for metadata management communications to client publishers on a seasonal basis, ensuring deadlines are met.
Coordinates design, proofreading, and copyediting related to sales and marketing materials: sell sheets, trade show materials, newsletter banners, print and online ads, etc.

Additional Information

Perks/Benefits:

A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
- 15 vacation days & 12 sick days accrued annually and 3 personal days
- 401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more
Avid reader?
- Discounted offers to self-publish with IngramSpark®!
Encouraged continued education with our tuition reimbursement program
Financial and in-kind opportunities to engage with non-profits in your community
- Company match program for United Way donations
- Volunteer opportunities and in-kind drives for non-profits throughout the year
Casual Dress Code

The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.

Ingram Content Group LLC is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

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Metadata Operations Assistant