Are you interested in joining a dynamic company at the center of New England’s clean energy transition? ISO New England is looking for a Communications Specialist to join our dynamic and collaborative communications team, with particular focus on media relations, content development, social media, and emergency communications. To be successful in this role, the ideal candidate will have lots of enthusiasm for developing content suitable for different digital platforms (e.g., our website, newsletter, social media accounts) on a broad range of topics and issues. This is a terrific opportunity for a creative communications professional, who wants to learn new things about the energy industry while broadening their skills in a growing digital environment.
How You Will Make An Impact

Write features and content for ISO New England’s online platforms (website, newsletter, social media -- LinkedIn and Twitter)
Support media relations activities, including routine media inquiries, press releases, statements, and backgrounders, and emergency communications
Develop and maintain social media outreach to showcase ISO New England’s content, data, and reports
Re-leverage content, data, and reports into new and relevant information products for digital platforms
Use web analytics (e.g., Google Analytics) to determine how and what information is being accessed on the different ISO platforms

What We Are Looking For

Bachelor’s degree in Communications, English, Journalism, or relevant field
Demonstrable communications experience in corporate communications, public relations, marketing, and/or journalism
Strong writer, with a track record of storytelling – you like to help people better understand a certain topic or issue
Hands-on experience with Microsoft Office and Photoshop
Highly organized and deadline driven
Able to work collaboratively with a team as well as independently

Desired Not Required

Knowledge and interest in energy and/or the environment and climate change
Experience with emergency and/or crisis communications
Experience using social media and email-marketing tools
Knowledge of website analytics (such as Google Analytics)
Graphic design knowledge, including working in Adobe InDesign and Illustrator
Audio (podcast) or video experience, including developing storyboards and audio/video production

Clarity of purpose is the starting point for all success. The ISO’s mission, vision, and values define our purpose—these values serve as the cultural cornerstones of the organization.
Mission: Through collaboration and innovation, ISO New England plans the transmission system, administers the region’s wholesale markets, and operates the power system to ensure reliable and competitively priced wholesale electricity.
Vision: To harness the power of competition and advanced technologies to reliably plan and operate the grid as the region transitions to clean energy.
Values: Expertise, Respect, Innovation, Dependability and Collaboration
What We Offer: Located in Holyoke, MA amid the picturesque Pioneer Valley of Western Massachusetts, our employees get the best of both rural and urban living, enjoying day-to-day local community culture and conveniences with drivable access to big city amenities. Our competitive base salaries, performance-driven bonus incentive offering, as well as a variety of health, wellness, and professional development benefits underscore the value we place in our employees. Beyond our comprehensive medical, dental, and vision plans, we encourage continuous learning through our training and tuition reimbursement programs and support work-life balance with flex hours, hybrid work models for most roles, and paid vacation and holidays. Our benefits strive to fulfill the needs of our employees across life’s stages, with paid parental time off, health and wellness programs, 401k with company match, and a retirement plan. For the convenience of our employees, we offer complimentary access to our onsite fitness center and a cafeteria with free coffee.
COVID-19 Policy: Employee safety and well-being is a priority at ISO New England. To safeguard our teams and the important work they do, ISO New England has a mandatory COVID-19 vaccination policy.
Equal Opportunity : We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, creed, color, citizenship, religion, sex, sexual orientation, marital status, national origin, age, disability, status as a veteran, Vietnam Era Veteran, or being a member of the Reserves or National Guard.
Drug Free Environment: We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Social Networking Notice : ISO New England reserves the right to review the candidate's postings on any social networking site accessible in the public domain as part of the candidate assessment process.
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ISO New England Inc.

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Communications Specialist