Hourly Wage

The hourly pay range for this position is $18 per hour- $18.54 per hour. Benefits are provided in accordance with the location’s Collective Bargaining Agreement.

Work Hours

The work hours for this position may include evenings, weekends, and/ or holidays.

Key Purpose

Janitors keep assigned areas, such as offices, commercial spaces, industrial spaces, or institutional buildings, in clean and orderly condition. You will work successfully with fellow employees, clients, and all levels of the organization. You are expected to understand and follow instructions, both verbal and written; and explain how to complete a task using basic communication skills.

Success Criteria

Comply with safety rules, policies, and procedures
Perform work assignments in a team with other employees
Maintain clean work area
Follow all company procedures, policies, and rules
Take direction and respond to supervision
Communicate with the lead, supervisor, co-workers, managers, and customers professionally
Fill in during staff shortage
Support shift lead in completing punch-list items
Use proper personal protective equipment
Present a professional appearance and conduct
Understand customer service and satisfaction
Understand reporting systems and the environment
Instilling trust

Key Areas of Collaboration and Influence

A solid commitment to the guest experience
Always remember safety first
Build respectful relationships with all teammates and guests
Willingness to take directions from the Cleaning Lead, Supervisor, or Manager
Coordinate activities with other internal departments
Participate in team meetings

Ideal Candidate Experience

No previous cleaning experience is required
Understand that safety is a top priority and comply with all safety rules, policies, and procedures
Must be a team player and committed to working in a quality environment
Demonstrates exceptional customer service skills

Key Accountabilities

Vacuuming
Edging
Dusting
Cleaning and stocking restrooms and breakrooms
Window cleaning
Emptying trash and transporting to proper disposal area
Sweeping and mopping floors
May perform other duties as assigned

Physical Demands & Work Environment

To perform the necessary functions and tasks of the job you are required to: Stand 33%, Walk >66%, Sit Use of hands and fingers to touch, handle, grip, feel, grasp Reach above shoulders Push/pull and grasp with hands and arms 33-50% Climb or balance <33% Stoop, Kneel, Crouch, or Crawl <33%Perform repetitive tasksMust be able to stand for extended periods of time Frequently lift 0-10 poundsFrequently lift up to 25 lbs.Occasionally lift up to 50 lbs. Must be able to work under pressure and time deadlines during peak periods

HSEQ Compliance: All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.

ISS Facility Services - North America

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