Who we are…

Frequently recognized as the most innovative and agent-friendly brokerage in the nation, Keller Williams Realty is the place for the industry's best real estate agents. We are the brokerage of choice for top producing agents, and is experiencing incredible growth. With industry-leading real estate training, technology, generous commission splits, and an experienced leadership team, Keller Williams is the ideal place for agents looking to rapidly build and grow their real estate careers.

Who we are looking for…

The Social Media & Marketing Coordinator understands that for the Market Center to run effectively and efficiently, the leadership team must tend to its associates’ needs in such a way that they are receiving exceptional service and support. The Social Media & Marketing Coordinator will have a relationship-based attitude with an understanding that the agents come first. This person is task-oriented, organized, detail-oriented, and punctual. They are responsible, consistent and work well under pressure. They will communicate with associates, recruits, and the leadership team professionally yet with high-energy and a positive attitude.

What you will do…

Have a strong knowledge of social media & marketing and stay up to date on trends as well as be familiar with the real estate industry
Create content and post on a regular basis on the office's social media platforms (Instagram, Facebook, TikTok)
Create graphics using programs like Canva and communicate to the agents (classes, events, important announcements, etc) across multiple platforms (email blasts, private Facebook group, etc)
Create and design digital and print marketing materials (Just Listed, Just Sold, Open House Flyers, Listing & Buyer Presentations) for agents
Assist the team in the planning and execution of events as needed
Produce monthly newsletter & source material/content for email blast
Monitor and update the company website as needed
Learn, teach and troubleshoot the company's technology (Command) & other platforms the agents use (DocuSign, RealtyMX, etc)
Monitor company's online presence across all platforms - Zillow, Realtor.com, Google Business Page, YouTube, etc.
Meet with agents to audit their social media presence or work on ad-hoc design projects for them.
Teach classes in the Market Center on relevant topics to the role
Various administrative functions such as onboarding new associates
Host monthly new agent orientations for agents to learn the KW Command platform, and other systems and tools
Assist with the office's monthly Sales Meeting (updated Slides, sharing new tech or marketing updates, etc)
Update office forms via Adobe Acrobat and uploading to DocuSign & Google Drive

Required Knowledge, Skills and Abilities

Tech Savvy - skilled with Microsoft Office, Google Suite, Mailchimp, Meta, Canva, Constant Contact, social media platforms. Knowledge of general printers, computer, and office technology preferred.
Positive attitude and energetic demeanor
Commitment to relationship building, follow-up, and top level customer service
Ability to handle multiple tasks
Capacity to work in a fast-paced and unpredictable environment
Professional appearance and dress
Effective and efficient verbal and communication skills
Customer service skills and interpersonal etiquette
Willingness to learn new tasks and accept additional responsibilities as requested

Required Education and Experience

Bachelor's Degree required
1-2 years social media and marketing experience
Real Estate knowledge a plus

Keller Williams NYC

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Social Media & Marketing Coordinator