Kendall Square Association

The Kendall Square Association is made up of more than 150 organizations across Kendall Square. From tech and life science companies like Pfizer, Biogen, Novartis, Google, and the Broad Institute to local non-profit organizations, independent restaurants, retailers, research institutions, and startups, KSA represents the entire Kendall ecosystem.

Our mission has always been to build partnerships, host events, advocate for public policy issues, and tell Kendall’s story of transformation from an industrial center to a global innovation hub. The KSA seeks to deliver value for our member organizations and the larger community through programming, events, policy work, collaboration, advocacy and opportunities to develop and diversify Kendall’s workforce. And, the KSA offers an array of community-based activities to meet up, network, inform, learn and share ideas, or simply have fun!

Position Description

Serve as a collaborative professional committed to meeting the needs of the Kendall Square community through support of KSA staff, membership, development, communications, and programming, including events.

This is a full-time position with some schedule flexibility. The expectation is the equivalent of four days/week in office with the option to work remotely one day. Occasional evening and weekend work is required. This position reports to the Executive Director.

QUALIFICATIONS

Strong research, writing, and analytical skills
Strong organizational skills - multitasking effectively and managing time well is essential to the work of this role
Strong relationship-building skills
Facility with a range of software and publishing platforms (WordPress experience a plus)
Experience in and eagerness to learn about Kendall Square corporations, research, membership and website development, and marketing
Ability to think outside the box about ways to improve impact of the mission
Can work successfully cross functionally with others on the team

PRIMARY RESPONSIBILITIES

MEMBERSHIP SUPPORT (65%)

Support the stewardship of KSA members on a regular basis, delivering membership benefits and responding to member needs
Lead stewardship of KSA nonprofit members, which include:

1) Build and maintain relationships with nonprofit and community organizations based or active in Cambridge, particularly Kendall Square, whose missions align with the KSA or who are supported by KSA members,

2) Engage regularly with nonprofit and community organization members and build collaborative relationships with those members,

3) Identify appropriate opportunities to collaborate and/or support nonprofit and community organization members,

4) Manage thoughtful, regular communications with nonprofit and community organization members,

5) Support the VP, Strategy & Operations in planning and execution of community events (Winter and Summer)

Support Membership Renewal and new member campaigns, which include:

1) Research membership prospects,

2) Actively manage notes in our CRM system, Copper,

3) Assist with scheduling meetings

Maintain and update Copper, the KSA’s customer relationship management software

MEDIA SUPPORT (20%)

Support the Communications Director, with guidance from the Executive Director, on responsibilities such as generating creative social media content (currently Instagram and LinkedIn); identifying stories that highlight the innovations, people, and vibrancy of the Kendall community; and amplifying KSA members’ social media, which include:

1) Maintain the Kendall Calendar with KSA and member events,

2) Respond to relevant news on what’s happening in Kendall,

3) Assist in curating content for @KendallNow newsletter

Monitor and report on organic content performance (e.g., Google, MailChimp analytics), synthesize findings and present them to the team, and propose iterations on content strategy based on insights
Support the maintenance of an easily accessible digital system of content assets
Track news on KSA members, prospective members, and related organizations and individuals

OFFICE MANAGEMENT AND SUPPORT (15%)

Manage office supplies, vendor relationships and subscriptions
Maintain KSA internal calendar/schedule
Support KSA events and programming as requested
Support the Executive Director as requested

SALARY RANGE

$45,000 - $55,000

SUBMISSION DETAILS

If interested, please email hello@kendallsquare.org, with one PDF document (no more than three pages) that includes:

Cover letter
Resume

Kendall Square Association

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