The Company

KIKO MILANO was founded in 1997 in Milan and since then has revolutionized how cosmetics are sold globally. We thrive to offer an incredible variety of products, textures & colours, a multi-sensorial experience in innovative technology yet always at an affordable price. Based in Italy, and truthful to its DNA, KIKO MILANO takes advantage of combining trustworthy quality, creativity and stunning aesthetics.

Your role at KIKO MILANO

We are looking for an US E-Commerce Manager to join KIKO MILANO in New York,reporting hierarchically to the US Country Director and functionally to the Global E-Commerce Director.

Such talent will be responsible of the business generated by the KIKO MILANO own site and by the digital marketplaces where the brand is active, from a regional and omnichannel perspective.

In particular, you will:

Manage and monitor P&L of KIKO MILANO web site and Marketplace business, and all the relevant KPIs for the digital business (Traffic, CR, OV, Net Sales, AOV, AIV, AIPO) on a regional level.
Define and manage together with the media agency the media strategy both for Direct E-commerce and Marketplaces.
Define and manage, in conjunction with the Global E-Commerce Team, KIKO MILANO web site strategy: definition of the promotional plan, coordination for new launches and local activities, definition of the Newsletter plan, support on local copy production/translations (double check vs translation agency).
Provide inputs for the development strategy of the site, in terms of front end and back-end features, in conjunction with the Global team.
Lead the Omnichannel strategy regionally.
Lead the development of the Marketplace business regionally.
Define and manage, in conjunction with the Global E-Commerce Team, KIKO MILANO Marketplaces strategy: the assortment plan, PIM and catalogue management, support in order management.

What you will need to succeed

BA/BS required; MBA preferred
Proven track record of 6+ years of online marketing experience
Previous experience in beauty industry
Ability to translate Brand vision to the online channel and execute strategies that lead the company consistently towards that vision
Strong skills in strategy and planning, budget and P/L understanding merchandising, and marketing
Fluent in English (Italian is a plus)

We would love if you had

Ability to learn on the job
A solution-orientated mindset with the ability to work accurately at pace
Strong organizational skills with an ability to re- prioritize as required to meet deadlines
Team player
Ability to multi-task and be action oriented; exercise independent judgement and decision-making

KIKO MILANO

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US E-Commerce Manager