The Communications Manager is responsible for working with the Chief Marketing Officer to coordinate and assist in the development and implementation of the marketing, public relations and communication strategies, including aspects of brand management, marketing, print and electronic communications. This person will provide detailed project coordination and scheduling of marketing campaigns and social media/website administration and maintenance for both Knoxville Habitat for Humanity and our ReStore.

Key Responsibilities and Duties include, but are not limited to, the following:

Scheduling and managing coordination of marketing campaigns and projects (including print, video, digital, etc.), working with internal staff, freelance designers, photographers, website developers and others, while ensuring each project stays on schedule, on target and on budget.
Ensuring every aspect of communication representing the affiliate maintains the integrity of the Habitat for Humanity brand, including that of the ReStore; referencing Habitat’s branding and messaging guidelines during creative process while also ensuring all creative staff/vendors do the same.
Managing and maintaining all social media accounts, including planning, content creation and curation (social media channels include, but are not limited to, Facebook, Twitter, Instagram, LinkedIn and YouTube).
In cooperation with Events Coordinator, Development Manager and all other departments, project managing and assisting with the communications and promotions of special events that include Women Build, the Sporting Clays Tournament and Playhouse Build.
Along with Chief Marketing Officer, developing strategies and opportunities within the social media and digital marketing plans, especially campaigns driven heavily by social media (such as #GivingTuesday).
Editing and publishing website, blog and email newsletter content.
Tracking, measuring and reporting on effectiveness of social media and digital communication activities through analytics and reporting resources.
Working closely with the Development department, ReStore management and all other departments, serving as project liaison and developing new ideas to keep the mission effective.
Researching and identifying new communications partners to help promote our services and events.
Attending all staff training sessions and meetings.
Keeping updated on public relations and marketing issues released from Habitat for Humanity and all other sources, especially when it comes to social and digital media.

Key Qualifications:

Minimum Requirements

Commitment to Knoxville Habitat for Humanity’s mission, ministry and values.
At least 2-4 years of professional experience, preferably working in a non-profit environment that includes fundraising OR in a marketing/PR agency working with non-profit clients.
Bachelor’s degree from an accredited college or university in communications, journalism, marketing, public relations or other relevant subject.
Ability to work independently and as a team member, managing multiple priorities.
Detail-oriented with the ability to strategically prioritize and execute multiple projects within deadlines; self-motivated and ability to hold yourself accountable for your work.
Excellent writing skills and command of English grammar, with the ability to compose, edit and proofread materials.
Excellent and professional presentation skills.
Demonstrated proficiency with social media campaigns.
An eye for quality graphic design and professional presentation of marketing materials.
Proficiency in WordPress (or similar), Microsoft Office and knowledge of Google products and tools.
Ability to work in a fast-paced environment and react with quick turnaround.
Ability to occasionally work a flexible schedule for events taking place on evenings or weekends.
Must meet the physical requirements including lifting and/or moving 25 pounds.

Preferred Requirements

Professional experience in a project management role or environment is a major plus.
Knowledge of AP Style.
Excellent and professional public speaking skills.
Demonstrated proficiency with online cause-fundraising.
Proficiency and knowledge of graphic design software including Adobe InDesign, Illustrator and Photoshop; Adobe Acrobat; and other communications software and tools.
Graphic design skills and experience not required but helpful.

Please submit your resume with cover letter to nelder@khfh.com. No phone calls, please.

Knoxville Habitat for Humanity

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Communications Manager