Location: Haleʻiwa, HI

Reports to: Outreach Director

Works Closely With: CEO, COO

How to Apply: Please email cover letter and resume with three references to jobs@kokuahawaiifoundation.org. Applications are due on July 31, 2023.

About the Organization: Kōkua Hawaiʻi Foundation (KHF) is a 501(c)3 non-profit organization founded in 2003 that supports environmental education in the schools and communities of Hawaiʻi. KHF’s mission is to provide students with experiences that will enhance their appreciation for and understanding of the environment so they will be lifelong stewards of the earth. In 2019 KHF acquired 8 acres of land in Haleʻiwa with a vision to establish agricultural, educational, and retail activities that benefit the community and promote local food, waste reduction, and environmental stewardship.

Position: The Communications and Outreach Manager is a cross-functional manager and content creator with exceptional communication skills, responsible for KHF messaging and communications in all formats. They will establish and maintain relationships and effective communications with KHF followers, members, customers, partners, funders, and the community to foster environmental stewardship and promote sustainability in Hawai’i. Initial objectives will emphasize: membership acquisition, engagement, and retention; newsletter and social media development; digital operations including CRM; and social enterprise marketing. The manager must be able to support staff to ensure KHF values are practiced and expressed consistently throughout the organization.

Roles and Responsibilities:

Lead Communications & Messaging

Newsletters

Create, manage and send all Kōkua Hawaiʻi Foundation newsletters including:
KHF Main Monthly Newsletter
Hawaiʻi Educator Quarterly Newsletter
KHF Membership Quarterly/ When-Needed Newsletter
Kōkua Storefront Newsletter (When-Needed)
Grow newsletter reach and engagement
Integrate newsletter communication with other platforms, including website and social media
Lead transition to a new email marketing software, and stay updated on other digital platforms that may benefit KHF

Social Media

Create, manage and oversee all KHF Social Sets
Create content, graphics and videos to share out appropriate KHF related content
Manage KHF Style Guide and Social Media Playbook, under the direction of the CEO
Oversee Coordinators to follow Social Media Playbook and Style Guide and provide content for events, educational outreach and more
Develop protocols and bring attention to appropriate content to share out via social media
Develop social media calendar to highlight key KHF activities and also plan for general socially and culturally relevant content
Work with partners to approve their KHF Social Media per KHF Social Media guidelines

Press

Pitch stories, handle incoming requests, and get all press approved in timely manner
Provide copy, photos and content for all approved press
Create and oversee KHF Press Releases

Impact & Grant Reports

Design Year End Report & Grant Reports, including visualizing impact metrics
Distribute Impact Reports to reach key audiences
With Impact Director, develop unique impact projects based on current KHF needs and opportunities

Presentations

Develop messaging, slides, and other content for outreach presentations, in collaboration with KHF designated speakers

Website

Update Kōkua Hawaiʻi Foundation website content to effectively communicate foundationʻs mission, offerings and educational materials
Work with Leadership and Director Teams to define goals, content and strategy for web engagement
Manage and direct all news and stories on the website to make sure they are topical, accurate and relevant
Coordinate with Program and Social Enterprise Teams to keep pages updated with current news and events.
Assist Kōkua team with web related issues

Outreach Events

Create materials needed at Outreach Events for both onsite and offsite events
KHF Benefit Shows & Event Support
Develop materials for occasional large KHF events including:
Printed Graphics
Digital Assets (Videos, Slide Shows)
Social Media Graphics
Communications for Event awareness, registration & engagement (flyers, newsletters etc)

Support & Develop Kōkua Brand Environment

Develop and manage Kōkua branding across all Haleiʻwa sites, programs and storefronts
Approve outgoing public communications, graphics and other content that pertains to Kōkua Brand environment
Work with all KHF staff to find new ways to engage communities in KHF programming and offerings
Develop systems to define how KHF achieves the most engagement

Develop, Grow & Lead Membership

Manage KHF Membership, including recruiting, stewarding, and retaining members to substantially grow the membership base
Lead and manage Membership campaigns, including year-end campaign
Manage membership platform/CRM to effectively engage and communicate with members
Lead and manage Quarterly Membership events and newsletter in Haleʻiwa
Build Membership base in accordance with CEO & COO fundraising goals
Create systems to track Membership engagement across all KHF entities
Utilize CRM to support membership goals

Desired Skills, Traits, and Experience:

3+ years communications, content, and brand management experience
3+ years of Hawaiʻi-based job experience and 3 Hawaiʻi-based references preferred
Experience and passion in sustainability - especially in plastic pollution issues/solutions, waste reduction, garden/farm practices, ʻāina-based practices, and/or second-hand/vintage goods
Experience working with a membership-based organization preferred
Demonstrated track record of growing an online following for mission-driven organizations
Demonstrated ability to coordinate a cross-functional team of staff, contractors, and volunteers
Demonstrated commitment to education, intersectional environmentalism, sustainability, justice and growing a healthier future for Hawaiʻi
Strong photo, video, graphic, and data visualization work samples
Outstanding verbal and written communication and interpersonal abilities
Excellent organizing and leadership skills
Familiarity with local and global developments to ensure culturally appropriate and engaging content
Beginning level proficiency in ʻŌlelo Hawaiʻi or interest and commitment to learning
Flexibility in work schedule reflecting the needs and patterns of the organization
Knowledge of communications software such as Canva and CRM systems
Solid computer skills, including in Apple and Google Workspace
Ability to work in a fast-paced, ever-changing environment
Ability to carry, push, and pull up to 30 pounds
BA in communications or sustainability field preferred

Additional Valuable Skills:

Local media contacts
Local partner contacts

Hours and compensation: Full-time or part-time position available, to include occasional evening and weekend events. Full-time pay range is $50,000-$56,000/year(may increase based on qualifications and experience). Employees working an average of 20+ hours per week are eligible to receive 100% paid health insurance and enroll in a 401(k) program with a 3% employer match.

Location: Haleʻiwa, Hawaiʻi. Full-time employees may establish a hybrid schedule with a limited amount of remote work.

How to Apply: Please email cover letter and resume with three references to jobs@kokuahawaiifoundation.org. Applications are due on July 31, 2023.

Kōkua Hawaiʻi Foundation

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Communications and Outreach Manager