Develop and implement organization-wide, departmental, amenity, or project-specific communications plans, marketing tactics, and member engagement strategies.
Maintain the department and Association brand management and communications calendars to ensure consistent and timely communication and marketing.
Develop and manage the Communications and Member Engagement Departmental budget.
Serve as the Association’s Public Information Officer in the event of a LOW emergency, and draft content for the GM to use when addressing the media.
Prepare frequent written and occasional oral reports for the Board of Directors and Committees.
Oversee and manage the Communications and Member Engagement workgroup. Hire and train staff. Develop goals, document performance, and provide feedback.
Develop and Implement Key Performance Measures (KPIs) with assistance from the AGM.
Manage, update, or create departmental Quality Management System policy and procedure documents, including job descriptions.
Provide excellent customer service to advertisers, members, and content contributors.
Attend meetings as required, including Board, Committee, Ops Manager, and Departmental
Oversee all LOWA communications, marketing, and social media resources but not limited to: Lake Currents Newsletter, LOWA.org, Email Marketing & Communications, Text Messages, Digital Displays, social media, YouTube/TV18

Job Type: Full-time

Benefits:

Schedule:

Ability to Relocate:

Work Location: In person

Lake of The Woods Association