Front Office Assistant

Position Scope: 40 hours weekly, Monday through Friday, some weekends as business requires.

Must be able to lift up to 25lbs

Duties And Responsibilities

Warmly greet Club Members and or Visitors as they enter the Clubhouse. Provide directions or information as needed in a professional manner.
Answer phone and Club emails directing each to the appropriate department. Follow up in a timely manner as required.
Collect mail daily and distribute it to Club staff.
Send a monthly e-newsletter to Membership to include the Club calendar, monthly messages from department management, and reports on previous months' events with pictures.
Assist Bookkeeper with duties as assigned.
Update the public view and Member Only portal of the Club website as needed.
Manage the marketing, rental, and use of Clubhouse event rooms. Manage the Event\ Calendar and ensure it is up to date and accurate. Collect contracts and payment according to Club policy. Communicate frequently with affiliated Club staff to ensure proper attention to all event details is delivered.
Work closely with POS and reservation software provider to troubleshoot and solve problems. Instruct and answer questions Club Members as to software functionality, and ensure all processes are up to date and working properly.
Other duties as assigned.

Skills And Qualifications

Experience in face-to-face customer service with a demonstrated ability to be a problem solver, work effectively in high-pressure situations, and communicate consistently in a professional and kind manner is required.
Proven ability to organize time and manage a variety of tasks on a day-to-day basis required.
Excellent computer skills required with knowledge of Microsoft Outlook, CANVA software, Microsoft Word and Excel or QuickBooks, and previous experience with computerized point of sale systems preferred.
Experience in cash handling and any light bookkeeping is preferred.
A passion for working within a team environment that is centered on the Club's Mission and Vision.

Logan Country Club

New Jobs