Internal Candidates are invited to apply for this position.

Internal Candidates should submit their application to Human Resources.

The Town of Longboat Key is an Equal Opportunity / Affirmative Action Employer, who provides hiring preference to eligible veterans and their family members, and has a strong drug free workplace and alcohol abuse policy. Additionally, where appropriate, the Town may waive post-secondary education requirements for certain service members and veterans.

Position Title: Support Services Director

Posted: April 17, 2024

Salary Type: Exempt - "At Will"

Closing Date: Until Filled

Salary: $112,000 - $145,000 (may be negotiable depending on experience)

Pay Grade: 303

Probation Period: Six Months

The Town of Longboat Key is accepting applications for a Full-time Support Services Director in our Support Services Department. An employment physical will be required, except for current employees who have met this requirement.

Expectations for All Employees

Supports the organization’s mission, vision and values by exhibiting the following behaviors:

Be Service Minded
Value Teamwork
Be Professional
Have the Utmost Integrity
Demonstrates Mutual Respect
Bring a Positive Attitude to Work
Embrace Continuous Improvement

The Town's values support the theme of "Premier Community, Exceptional Service."

Function

Under the direction of the Town Manager and as a member of the senior management team, this is a highly responsible position responsible for the management and administration of Support Services programs and activities. Major emphasis is on supervising programs in the areas related to strategic planning and performance excellence initiatives, human resources, benefits, contract management and, purchasing. Responsible for all areas of safety and risk management with a high degree of independence subject to the policy of the Town Manager. This position requires a strategic thinker with proven leadership skills, a commitment to operational excellence, and a passion for community service.

Additional areas of internal support services as may be assigned.

Essential Functions

Provides strategic leadership and direction for all support services divisions, ensuring alignment with organizational goals and priorities.
Leads strategic planning efforts, working collaboratively with department heads and stakeholders to develop and execute comprehensive plans that address community needs.
Organizes and directs the activities of the department in a manner that optimizes the use of financial, physical, and human resources.
Serves as the liaison to the Longboat Key Library, Pop-Up Library, as well as for the Sarasota County Library project.
Serves as Program Administrator for the Salary Savings (401-K), Money Purchase (401-A), Deferred Compensation (457), and serves on the Consolidated Pension Board.
Oversees all of the Town’s procurement and contracting functions, including contract negotiations, vendor management, and cost savings initiatives, and tracks all interlocal agreements.
Oversees the Town’s benefits and compensation programs, including recruitment, onboarding, performance management, compensation plans, employee relations, and compliance with employment laws and regulations.
Performs duties related to labor relations negotiations between the Town and union organizations.
Develops, implements, and maintains policies and procedures related to human resources, to include Administrative Directives for Town Manager review and approval.
Develops and implements training and development programs to enhance employee skills, foster professional growth, and support organizational objectives.
Confers with department heads and legal advisers on grievances, conflicts, and personnel matters.
Responsible for all areas of Safety and Risk Management for the Town.
Coordinates strategic planning efforts for the Town Manager. Prepares and monitors short- and long-range planning of departmental interfaces with the other departments. Plans annual Department Head and Commission Retreat and semi-annual Department Head, Managers, and Supervisors meetings, as well as annual employee recognition functions and quarterly employee newsletter.
Takes the lead in coordination with Town Manager and Directors on recognizing excellence in community service and leadership on all performance excellence initiatives.
Takes the lead on both the Annual Citizen Survey and the Employee Engagement Survey.
Prepares and administers budgets assigned to the Director and monitors expenditures accordingly.
Reports to work as required by the Disaster Plan Recovery Guide and regular attendance during normal work schedule other than excused or job-related absences.
Any other functions deemed essential by the Town and communicated to the employee by the Town Manager.

Other Tasks

Every incidental duty connected with this position cannot be specified in the job description and an employee, at the discretion of the Town, may be required to perform duties that are not included in this job description.

Job Performance Knowledge and Abilities

Considerable knowledge of office management methods, procedures, and practices, ability to communicate professionally verbally, in writing and in presentations. Ability to manage a staff comprised of human resources manager and purchasing manager in carrying out departmental functions. Considerable experience in the area of public administration. Ability to interpret the Town Charter, statutes, ordinances and rules and regulations governing the Town. Ability to establish project goals and objectives, and to manage a support services staff to meet those goals. Ability to establish and maintain effective working relationships with the Town Manager, Town Commission, Department Heads, associates, and the public.

Knowledge of the principles of management and their application to local government; knowledge of the principles of public administration.

Knowledge of budgetary principles and procedures.

Thorough knowledge of and ability to interpret federal, state, and local laws and policies applicable to human resources and purchasing.

Knowledge of program planning, principles, and procedures; ability to prepare, develop, and present long-range administrative programs.

Knowledge of risk management and diversification principles to protect retirement assets.

Understanding of fiduciary duties and responsibilities, including acting solely in the best interest of plan participants and beneficiaries.

Knowledge of graphic software.

Ability to collect and prepare statistical reports.

Ability to make decisions in a timely manner.

Working Conditions

General office environment with significant public contact in and out of the office. Travel to and from business locations.

Preferred

Minimum Qualifications

Master degree in Public Administration.

Local government experience managing a program or service.

Demonstrated experience in managing complex projects, budgets, and staff across multiple departments.

Required

Bachelor degree with course work in public administration, business, or a related field.

Minimum five years’ experience at the management level including responsibility for supervising employees and overall programs including or related to internal support services.

A comparable amount of training and experience may be substituted for the minimum qualifications.

Valid Florida Driver’s License (MVR background check).

Successful completion of an employment physical and drug screen to confirm the ability to perform the essential functions of the job and an initial Hepatitis A vaccination, or proof of the same, as a precautionary measure against exposure to raw sewage. Acknowledgement on the attached “Information to Employees” must be provided to assuming Town duties.

Hepatitis B vaccination, proof of same, or signed Acknowledgement declining the vaccination (see attached Information to Employees - Hepatitis B ) must be provided prior to assuming Town duties.

The Town is a Drug Free Workplace, in compliance with the Drug Free Workplace Act of 1988, in �� 440.102, FS and Rules 59A-24 F.A.C (Florida Administrative Code). State and federal laws and regulations may subject certain employees to additional drug testing requirements. Any employee who violates the program is subject to disciplinary action up to and including termination.

The Town of Longboat Key is an Equal Opportunity / Affirmative Action Employer, who provides hiring preference to eligible veterans and their family members, and has a strong drug free workplace and alcohol abuse policy. Additionally, where appropriate, the Town may waive post-secondary education requirements for certain service members and veterans.

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Closing Date/Time: Open Until Filled

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Support Services Director