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Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

About Us: A division within the Department of Emergency Medicine, the Center for Disaster Medicine (CDM) (https://www.massgeneral.org/disaster-medicine) houses numerous grant-funded programs that focus on Disaster Medicine, Healthcare Preparedness and Emergency Management, and High Consequence Infectious Diseases (HCID). The CDM team is comprised of interdisciplinary subject matter experts, including national and international experts in their fields, leading the development of preparedness programs and resources to meet current and future healthcare challenges. We foster a culture of inclusion and support, where team members are empowered to contribute authentically and collaborate as a unified, high-performing group.

About You: You are an experienced project or program coordinator with a strong interest in emergency preparedness and/or HCIDs. You possess strong organizational skills, some project management skills, and a desire to be part of a high-functioning and fast-paced team that is a national leader in healthcare preparedness. You have strong communication and interpersonal skills. You’re a quick study and willing to join a team growing through change.

About the Work: Under the direction of the Senior Program Manager, the Program Coordinator will support all external-facing Regional activities. This includes the development of training calendars, logistics for training activities, Regional coordination meetings, Regional newsletter, curating Regional contact directories, managing the administrative aspects of Regional technical service requests, and others. The Program Coordinator will be a central contact point for accessing the Regional Emerging Special Pathogens Treatment Center (RESPTC) team for support needs. This position is grant-funded and is contingent on continued availability of these funds.

Qualifications

Job Description

Principal Duties And Responsibilities

Program Coordination Responsibilities

Supports all Regional program meetings from preparation through follow-up.
Attends all relevant meetings; contributes ideas, and follows up on action items
Collaborates with other members of the program team to develop and maintain program and project plans.
Develops and maintains Regional training calendars.
Curates the Regional newsletter
Collaborates with other members of the program team to ensure the successful development and delivery of materials to support stakeholder engagement, including preparation of training materials.
Creates polished materials ready for professional presentation.
Escalates identified delays and/or challenges to RESPTC leadership.
Supports the administrative management of the Learning Management System (LMS) including:
Organizing content on the LMS
Tracking and reporting end user engagement with the LMS
Supports the development and maintenance of public-facing RESPTC and CDM content, including social media and website content.
Supports the development and delivery of webinars for CDM.
Provides administrative support, with increasing independence, for the planning of RESPTC training activities across New England.
Contributes to program reports, as assigned
Serves as a PPE trained observer as needed for RESPTC and Regional training sessions.
Assumes responsibility for all assigned projects simultaneously.

Response Operations

Supports external after-action follow-up and process improvement post-response for any activations of the RESPTC and/or Special Pathogens Program.
Supports the procurement and management of supplies and equipment to support special pathogen program training and response operations.

Logistics

Collaborates with RESPTC leadership to ensure that necessary supplies and technology are available to support activation, training and exercises.
Supports the maintenance of training supplies and associated gear, including activation gear, for the RESPTC.

Additional Job Description

Skills and Competencies Required

Excellent written and oral communication skills
Strong interpersonal skills, consensus building skills
Familiarity with project management/task tracking software
Professional maturity
Ability to work with a diverse group of stakeholders
Completion of ICS/NIMS 100, 200, 700 and 800 courses, before or upon hire.
Experience with Microsoft Office applications including Word, Powerpoint, Teams, and Excel
Ability and interest in learning new software applications, such as a Learning Management System or project management system.

Qualifications

Education 

Bachelor's Degree: Required

Experience: 

Required: 1-3 years of relevant experience

Additional Job Details (if Applicable)

Working Conditions

This position will be hybrid in nature and the incumbent will work with their supervisor to establish a final schedule; however, candidates should anticipate being on campus 3 days per week.
May be required to travel to offsite facilities and to attend meetings outside of regularly scheduled hours, as needed.
May be required to report to the hospital or offsite locations outside of normal business hours to respond to events that require emergency support.
May be required to work extended shifts for multiple periods during emergency events.

Remote Type

Hybrid

Work Location

125 Nashua Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$52,000.00 - $74,401.60/Annual

Grade

5

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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