Mentor A Promise is a New York City–based nonprofit serving children and youth (ages 5–18) experiencing housing instability, grounded in the belief that every child is a Promise—full of potential, dignity, and possibility. We deliver consistent, high-quality programming across mentorship, literacy, social-emotional learning, and creative expression in shelters, schools, and community spaces, creating structured environments where students can grow, be seen, and build lasting skills. Through signature experiences like The Imagination Studio, The Kitchen Table, The Sound Lab, and The Story Space, we nurture academic development, emotional well-being, and creative voice, all within a trauma-informed, culturally responsive, and accessibility-centered framework. Our work prioritizes dignity-protective storytelling, consent-driven engagement, and deep community partnership, ensuring that how we serve is as intentional as whom we serve. We are not only addressing immediate needs - we are building pathways to confidence, belonging, and long-term opportunity, so every child has the support and foundation to carry their promise forward.

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Director of Digital Publishing (Volunteer)

PromiseVoice | Digital Publishing, Editorial Distribution & Audience Growth

Organization Mentor A Promise (MAP)

Division PromiseVoice

Location Remote with NYC-based collaboration as needed

Commitment Approximately 5–10 hours per week

Type Volunteer Leadership Role

Minimum Commitment 6-month Commitment Required

Reports To Executive Director of PromiseVoice

About Mentor A Promise

Mentor A Promise (MAP) is a New York City–based nonprofit organization serving children and youth experiencing housing instability through mentorship, literacy, social-emotional learning, educational enrichment, workforce development, creative opportunity, advocacy, housing innovation, and community-centered support.

We believe stories have the power to educate, connect, inspire, and create lasting change. Through journalism, publishing, podcasts, community storytelling, and digital media, MAP amplifies voices that are too often overlooked while creating opportunities for learning, understanding, and action.

About PromiseVoice

PromiseVoice is MAP's journalism, publishing, communications, newsletter, editorial, and public storytelling division.

The division serves as the organization's publishing and media engine, producing articles, newsletters, digital publications, community stories, thought leadership, educational resources, and mission-driven content that informs, engages, and inspires audiences.

PromiseVoice helps ensure that the voices of children, families, volunteers, educators, advocates, and communities remain at the center of MAP's storytelling ecosystem.

Role Overview

The Director of Digital Publishing serves as the leader responsible for the strategy, management, distribution, growth, and optimization of MAP's digital publishing ecosystem.

This role oversees the systems, platforms, workflows, and audience-development strategies that support the publication and distribution of articles, newsletters, digital magazines, blogs, reports, educational resources, thought leadership content, and emerging digital media initiatives.

Working closely with editorial leaders, writers, journalists, designers, marketers, and technology teams, the Director helps ensure that MAP's content reaches the right audiences while maintaining excellence in accessibility, quality, discoverability, and reader experience.

The Director plays a critical role in transforming content into community engagement, thought leadership, mission awareness, and organizational impact.

Key Responsibilities

Digital Publishing Strategy

Develop and lead MAP's digital publishing strategy
Establish long-term goals for audience growth and engagement
Identify opportunities to expand digital publishing initiatives
Build scalable publishing systems and workflows
Align publishing efforts with organizational priorities and audience needs

Editorial Distribution & Audience Growth

Oversee distribution of articles, newsletters, reports, and digital publications
Expand readership across multiple digital channels
Develop audience acquisition and retention strategies
Strengthen subscriber growth and reader engagement
Support long-term audience development initiatives

Publishing Operations

Manage publishing calendars, release schedules, and distribution workflows
Develop operational standards for digital publishing
Coordinate publication timelines across editorial teams
Improve publishing efficiency and quality assurance processes
Maintain publishing consistency across platforms

Newsletter & Content Distribution

Support publication and distribution of organizational newsletters
Strengthen email audience engagement strategies
Improve content discoverability and subscriber experiences
Monitor newsletter performance and growth metrics
Optimize content delivery channels

Platform Management & Digital Experience

Oversee publishing platforms and content management systems
Partner with technology and UX teams to improve reader experiences
Ensure accessibility and usability standards are maintained
Strengthen content discoverability and search optimization
Promote inclusive and user-centered publishing practices

Analytics & Performance Management

Establish digital publishing KPIs and reporting frameworks
Monitor readership, engagement, subscriber growth, and content performance
Analyze audience behavior and content trends
Develop recommendations for continuous improvement
Promote data-informed publishing decisions

Cross-Divisional Collaboration

Partner with PromiseBrands on audience development and promotion
Collaborate with PromiseStudios on multimedia storytelling initiatives
Support PromisePublic through advocacy and public-awareness publishing efforts
Work closely with leadership to amplify organizational priorities
Strengthen integration between publishing, communications, and community engagement efforts

Leadership Responsibilities

The Director provides leadership and oversight for

Digital Publishing Operations

Responsible for

Publishing workflows
Editorial calendars
Distribution systems
Operational excellence

Audience Development

Responsible for

Subscriber growth
Reader engagement
Community building
Audience retention

Newsletter Publishing

Responsible for

Newsletter strategy
Email distribution
Subscriber engagement
Performance optimization

Platform Management

Responsible for

Publishing systems
Content management
Accessibility
Reader experience

Publishing Analytics

Responsible for

Readership reporting
Audience insights
Performance measurement
Growth recommendations

Preferred Qualifications

Experience in digital publishing, journalism, editorial operations, media management, communications, content strategy, newsletters, or related fields
Strong understanding of publishing platforms and audience development
Experience managing editorial workflows and publishing operations
Strong analytical and project management abilities
Excellent communication and leadership skills
Passion for journalism, storytelling, publishing, and mission-driven communications

Why This Role Matters

Publishing is not simply about creating content.

It is about ensuring that ideas reach people.

It is about transforming stories into understanding, information into action, and voices into influence.

The Director of Digital Publishing helps ensure that MAP's journalism, storytelling, educational content, and community voices reach audiences in meaningful, accessible, and impactful ways.

This role strengthens MAP's ability to educate, advocate, inspire, and build lasting connections with communities.

Success Measures

Growth in readership and subscribers
Newsletter engagement and retention
Digital audience growth
Content distribution effectiveness
Publishing operational efficiency
Reader satisfaction and engagement
Expansion of MAP's publishing reach and influence

Volunteer Expectations

Approximately 5–10 hours per week
Minimum 6-month commitment
Maintain timely and professional communication
Collaborate through MAP systems and communication platforms
Support MAP's safeguarding standards, mission, and organizational values
Participate in editorial, publishing, and leadership meetings

What You'll Gain

Leadership experience overseeing a growing nonprofit publishing operation
Opportunity to shape the future of mission-driven journalism and storytelling
Collaboration with editorial, marketing, communications, technology, and executive leaders
Professional references and letters of recommendation
Meaningful impact supporting children and families experiencing housing instability

How to Apply

Interested candidates should apply directly through Idealist and include their resume and cover letter.

Please highlight experience involving digital publishing, journalism, editorial leadership, media operations, newsletter management, communications, audience development, or content strategy.

Help amplify voices, expand access to information, and strengthen community through the power of publishing and storytelling.

Thank you for your interest in volunteering with our organization. At this time, volunteer opportunities are limited to individuals based in the United States due to legal, safeguarding, data-privacy, and programmatic requirements. We appreciate your interest in our mission and your understanding of these constraints.

Mentor A Promise

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Director of Digital Publishing (Volunteer)