Salary

$36.67 - $50.20 Hourly

Location :

Tacoma, WA

Job Type

Career Full-time Non Represented

Job Number

CommCoorWS2024

Department

Zoological and Environmental Education

Opening Date

02/27/2024

Closing Date

3/24/2024 11:59 PM Pacific

Job Description

Based on our internal equity review process, the starting salary for this position will be $36.67

The current full hourly range for this position is $36.67 - $50.20

Work where you play!

Join our team at Metro Parks Tacoma to put your skills to use serving your community and making Tacoma a vibrant, healthy, and welcoming place to live.Who We Are

Metro Parks Tacoma (MPT) is a CAPRA-accredited and AZA-accredited, independent park district that leads efforts to build a healthy, sustainable community. Located in Tacoma, Washington, Metro Parks' mission is to create healthy opportunities to play, learn, and grow. The independent park district spans the city providing a wide range of life-enriching destinations and services, including 70+ parks, 80+ miles of trails, 1,000+ acres of urban forest, 66 playgrounds, four community centers, Point Defiance Zoo & Aquarium, Northwest Trek Wildlife Park, Point Defiance Park, and much more. Our work is guided by eight core values that are the foundation of our actions and goals: innovation, excellence, equity, inclusiveness, sustainability, accountability, safety, and fun.Why You'll Love it Here

Come work where you play! You will contribute to the overall vitality and well-being of your community when you work for Metro Parks Tacoma, and you'll do so as part of a supportive team of committed, passionate, and mission-driven professionals. The people of Metro Parks are the key to its success, and you just might be the next great addition to our team. You'll receive a competitive wage, along with an attractive benefits package, including medical, dental, retirement, vacation, holidays, and much more. On top of that, you'll wake each day knowing that you're helping make Tacoma a great place to call home.

Position InformationThe ZEED Communications Coordinator communicates the mission, programs and events of Point Defiance Zoo & Aquarium and Northwest Trek Wildlife Park to internal and external audiences. The communications coordinator oversees the Zoo and Northwest Trek web sites and shares engaging stories about the two zoos' projects, programs, people and animals to external audiences.

In the performance of their respective tasks and duties all employees are expected to:Perform quality work within deadlines with or without direct supervision. Interact professionally with other employees, customers and suppliers. Work effectively as a team contributor on all assignments. Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations. Observe applicable safety requirements, use safety equipment provided, implement appropriate safety practices at all times and report immediately any unsafe working conditions or hazards.

Essential Duties

Web Sites

Oversee the zoos' two web sites and develop ways to utilize them as strategic tools to support attendance, revenue and strategic storytelling goals. Develop and adhere to site style guides and content rules that provide a consistent voice, tone and style of online content. Write, edit and produce content using database-driven content tools. Analyze web site usage to improve overall web experience and effectiveness.

Email Marketing

Write, edit and distribute timely and relevant communications to targeted external audiences, including members, visitors and other audiences. Write, design and distribute electronic newsletters and manage contact lists.

Social Media Support

Help monitor social media sites and respond to fan inquiries and comments. Help develop ideas for engaging and inspiring social media content. Help edit video content, in collaboration with other communications team members.

Collaboration & Teamwork

Closely track metrics and digital engagement with a focus on continually improving reach and effectiveness. Analyze data and produce reports and charts. Collaborate with other members of the Metro Parks Tacoma marketing communications team on priority projects. Perform related duties as assigned

Minimum Qualifications

EDUCATION & EXPERIENCE:Bachelor's degree in communications, digital media, journalism or related field and at least two years of experience as a web site/communications professional. Four additional years of related experience may substitute for the degree requirement.

LICENSE & OTHER REQUIREMENTS:Valid Washington State driver's license with acceptable driving record required.Ability to work a flexible schedule, including occasional weekends, if needed.

Additional Information

Required: along with the application package, be sure to attach a cover letter, resume, three writing samples, and link to web site you have supervised

HOURS:40 hours per weekFollowing the probationary period, a hybrid schedule, of up to two days per week of remote work, may be considered. This position will require at least three days per week to be on-site.

Environment

Office work environment. Working occasional evenings, weekends, holidays and variable hours as needed. Constant interruptions.

Physical Abilities

Dexterity of hands and fingers to operate computer keyboard and other office equipment. Sitting for extended periods of time. Hearing and speaking to exchange information. Seeing to read and prepare records and reports.

Hazards

Contact with dissatisfied or abusive individuals.

Knowledge Of

Relevant tools for Web site management, including web content management systems. Specialized computer programs, including Photoshop, Adobe Premiere Pro, and photo/form management systems. Graphic design principles and skills. Creative, organizational and project management skills. Modern office practices, procedures and equipment. Operation of a personal computer and standard office machines and equipment. Customer service practices. Proper proofreading and editing skills.

Ability To

Develop and maintain effective Web sites for external audiences. Create engaging copy and a variety of written materials for diverse audiences. Present complex information in an understandable manner. Multi-task and work efficiently under multiple deadlines in a fast-paced, team environment. Work with and support all Zoo and Northwest Trek departments. Operate a computer and scanner and software associated with position requirements. Interpret rules and regulations. Perform emergency first aid and CPR as needed and according to established guidelines. Communicate clearly verbally and in writing. Assess and evaluate situations effectively. Exert optimal effort in successfully completing tasks. Take initiative with minimal supervision. Be flexible and open to changing priorities and managing multiple tasks simultaneously within compressed timelines. Extract and record data and carry out calculations accurately. Set up and operate equipment that can require selection from options or different settings. Manage time efficiently and effectively through scheduling and prioritizing. Work within and contribute to the effectiveness of a team, respecting differences. Report for work regularly and on time.

METRO PARKS TACOMA IS AN EQUAL OPPORTUNITY EMPLOYER.All qualified persons will be considered for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, political affiliation, disability or any other merit factor. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veterans, persons of disability and/or persons age 40 and over are encouraged to apply.

MPT employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

MPT is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resources at .

Employment is subject to a national background check.

This position is an at-will position with no written or implied contractual agreement.

Life Insurance

OVERVIEW (more detailed information can be found at )

Provided at no cost to the employee through Unum, amount is equal to annual salary up to $275,000. Benefits will reduce at age 70.

Retirement Plan

All employees are covered under the Public Employees' Retirement System through the Washington State Department of Retirement Services (DRS).

Medical Coverage And Dental Coverage

Metro Parks Tacoma pays 90% of the total cost of medical/dental coverage for employees and their dependents. Coverage begins the first of the month following the date of employment. Medical coverage is offered through Kaiser. Dental options include Delta Dental Service and Willamette Dental.

Health Care And Day Care Reimbursement Accounts

A benefit plan that allows you to pay for health care or dependent care expenses with "before tax" dollars.

Deferred Compensation (457 Plan)

Optional employee paid retirement savings plans are available through ICMA,WA State Deferred Comp Program, Empower and Mass Mutual.

Paid Holidays For Career Employees

New Years Day, Martin Luther King's Birthday, President's Day, Memorial Day, Independence Day, Juneteenth, Labor Day, Veteran's Day, Thanksgiving Day, Day after Thanksgiving, Christmas Day, Two Floating Holidays are granted after successful completion of the probationary period

Vacation

8 hours earned monthly.

Sick Leave

8 hours earned monthly.

Employee Assistance Program (EAP) - SupportLinc Provides Emotional Wellbeing And Work-life Balance Resources To Keep You At Your Best. Administered By CuraLinc Healthcare, The Program Offers Guidance To Help You Address And Resolve Everyday Issues At No Cost To You Or Your Family. Features Include

Kinside -

A child care benefit, connecting you with open spots and discounts of up to 20 percent at top daycares, preschools, camps and after school programs.

Community Center Fitness Pass -

All Metro Parks Tacoma employees get a Staff Pass to use at our community centers.The All Center Pass allows access to all four centers - Center at Norpoint, Eastside Community Center, People's Center and STAR Center - plus three indoor pools, all semi-outdoor fitness classes, and our exciting new online virtual community center.

Beyond Medical, Dental And Vision

Did you know... Benefits at Metro Parks Tacoma include more than the great options for medical, dental and vision. There is so much more to our overall compensation package. Here are a few highlights:

All medical plans include Naturopathy, Massage therapy and Chiropractic care (some restrictions apply). See the benefits summaries for more information.

An Ounce of Prevention is Better Than a Pound of Cure:

Stay ahead of the game by taking advantage of the quality preventative care our plans have to offer. Preventative care is covered at 100% so you are not charged the deductible or pay co-insurance for preventative care. See the benefits summaries for more information.

Tax Free Health Accounts

MPT offers Flexible Spending Account options that allow you to set aside money on a pretax basis for out of pocket medical and/or childcare expenses. Sign up at the start of the year with open enrollment. If you have chosen the High Deductible Health Plan (HDHP), you will receive a Health Savings Account with an employer provided contribution. Check out the benefits page for more information.

Be Ready For Retirement

Retirement plan options include the required PERS contributions AND also several Deferred Compensation Plan (457 plan) Options. Retirement savings can help you set yourself up for success now (lowering your federal income tax threshold through savings on a pre-tax basis) and later. Check out the benefits page for more information.

Everyone Needs a Helping Hand

Employee Assistance Program - this program offers confidential, professional AND FREE 24/7 resources to all Metro Parks Tacoma employees. The program offers resources for things like: counseling, legal and financial services, ID theft victim resources, Daily living information, elder and child care, stress reduction tools, website access, newsletters, webinars and more.

Preparing For The Unexpected

Life Insurance & Accidental Death/Dismemberment Insurance is paid for by MPT and at no cost career employees . The amount is equal to your annual salary up to $200k. Check out the benefits page for more information.

Getting Fit

Fitness Center Pass - ALL MPT employees are eligible to use our fitness facilities and even participate in many class at various community centers for FREE!

Checking Out All That MPT Offers The Community

We are bringing back the Familiarization Pass in 2022 - Employees are provided an annual familiarization pass that becomes their passport to explore a variety of opportunities available throughout the District.

More information to come!

Supporting Work/Life Balance

Alternative Work Arrangements - Some positions have the option to remote work upon meeting requirements. This is a great benefit as it allows MPT to reduce our carbon footprint and employees to achieve better work/life balance.

Taking a Break

All MPT employees receive sick leave and career employees receive excellent Sick, Vacation and Holiday leave packages.

Making a Difference

There are multiple ways to make a difference beyond the work you do. MPT employees can contribute to the Legacy Campaign through payroll deduction (or one time payment). You can also participate in a Day of Service with permission from your supervisor, be a member of the dragon boat team, donate blood at one of our member blood drives, or volunteer with our partner organizations.

Family Support

Kinside helps you find the childcare you need to make work, work. Browse Kinside's nationwide network for up-to-date openings at daycares, preschools, camps and after school programs you'll love.

Note: THIS BENEFIT OVERVIEW IS FOR INFORMATION ONLY AND DOES NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT. ANY PROVISION CONTAINED HEREIN MAY BE MODIFIED AND/OR REVOKED WITHOUT NOTICE.

01

Do you meet the minimum qualifications for this position: Bachelor's degree in communications, digital media, journalism or related field and at least two years of experience as a web site/communications professional. Four additional years of related experience may substitute for the degree requirement.

YesNo

02

Have you included a cover letter, resume, three writing samples, and link to web site you have supervised?

03

A key focus of our Strategic Plan is Wild Life Sustainability (We engage people in the care and protection of nature by taking a collaborative approach to identifying and addressing the challenges facing Wild Life and their ecosystems, both in expert human care and the wild.) What wildlife sustainability initiative at Point Defiance Zoo & Aquarium or Northwest Trek Wildlife Park most excites you and why?

04

In your current (or previous) position overseeing a web site, how do you drive web visitation, in-person attendance and/or revenue? How do you measure success?

05

Please describe your approach to crafting an effective e-newsletter to engage subscribers. And how do you measure its effectiveness?

06

Please indicate if you have a valid driver's license and if you have any driving tickets, accidents and/or infractions listed on your abstract of complete driving record? (Please note: if selected for further review you may be required to provide a complete driving abstract).

07

Are you able to work a variety of hours for occasional emergency needs? If no, please list what hours or days you are unable to work.

Required Question#J-18808-Ljbffr

Metro Parks Tacoma

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Communications Coordinator/Web site - Point Defiance Zoo & Aquarium/ Northwest T