Who are we?

At Monyok Leadership, we craft tailored solutions for client success, diving deep into our clients' challenges to design impactful strategies in HR, leadership, marketing, and operations. Our unwavering commitment ensures excellence and sustainable growth for every client.

We are a boutique consulting firm growing a team passionate about delivering exceptional customer experiences. Founded on the principle of quality, we focus on every detail, provide timely responses, and create thoughtful, tailored solutions. We adapt to our clients' needs, always asking, "How can I help?" and striving for continuous improvement.

Who are you?

We're looking for someone scrappy and energetic who thrives outside the corporate box. If you're driven, enjoy tackling a variety of tasks, and want a role where you can jump in and make a real difference, this is for you. You’re a go-getter who loves a challenge and isn’t afraid to roll up your sleeves. You are resourceful, take initiative, spot what needs to be done, and dive in. You value autonomy but also love being part of a supportive team. You're organized, detail-oriented, and have a knack for juggling multiple tasks without dropping the ball.

Here, you'll have the freedom to seek out projects, find ways to help, and get involved wherever you see an opportunity. You’re excited about contributing to a small, growing firm where your work makes a real impact. Most importantly, you bring energy, enthusiasm, and a positive attitude to everything you do.

What’s the role?

As the Operations Assistant at Monyok Leadership, you will be a key player in ensuring our firm runs smoothly and efficiently. Reporting to the Founder, your responsibilities will include office management, hospitality, billing, payroll, and scheduling. Your responsibilities will include:

Office Management:

Oversees daily office operations and ensures a productive work environment which includes managing inventory of office supplies.

Scheduling:

Manages the calendars of the Founder and Marketing Director, coordinating meetings, appointments, and travel arrangements.

Booking and Hospitality:

Organizes bookings for events, workshops, and client meetings, including hospitality arrangements.
Ensures that The Forum (workshop space) and restroom are tidy, sanitized, stocked and set up for events.
Organizes catering, stocks snacks, beverages and coffee stations.
Tidys workshop space after events and resets workspace.

Billing and Payroll:

Manages billing processes, invoicing, and payroll administration with accuracy and timeliness.

Administrative Support:

Provides high-level administrative support, including document preparation, correspondence, and data management.
Detailed proofreading of web copy, reports, newsletters and content.
Track expenses and mileage to maintain accurate financial records.
Prepares meeting agendas, minutes and packets.
Aids in research, design, and execution of special projects.
Manages regular updates to company website including project pages, blogs, and newsletter scheduling.

Social Media:

Creates all Monyok Leadership Facebook events and boost events and advertisements as necessary.
Schedules social media content for Monyok Leadership. May support scheduling content for clients upon request.

Project Coordination:

Assists with project management tasks, ensuring deadlines are met and projects stay on track.
Uses Asana to track client billables, tasks and project timelines.

Client Relations:

Serves as a point of contact for clients, delivering exceptional customer service and fostering strong relationships.
Is responsible for client relations materials. Researches and recommends swag, plans client relations activities including surveys, testimonials, feedback.
Manages sponsorship budget and plans community outreach events. Ensures booths are well stocked and hospitable for events.

Preferred Qualifications:

Proven experience as an executive assistant, office manager, or in a similar role.
Strong organizational and multitasking skills with attention to detail.
Excellent communication and interpersonal abilities, exceptional proofreading skills required.
Proficiency in office software, including Microsoft Office Suite and Google Workspace.
Proficiency in Canva, Squarespace, Acuity and Asana preferred.
Experience with billing and payroll processes.
Ability to manage calendars and coordinate complex schedules.
Bachelor’s degree in Business Administration, Marketing, or a related field is preferred.

What we offer:

A creative and entrepreneurial environment that encourages innovation and growth. Professional development opportunities to enhance your skills and career.
Job autonomy with opportunities to grow and learn in your role. An open dialogue culture with transparent communication and mutual respect.
Unlimited PTO to maintain a healthy work-life balance.
A flexible work schedule that accommodates personal needs, with options to work from home and modify schedules, provided there is good communication and clear alignment with team and client needs. While we are primarily an in-person work environment, we ensure flexibility to meet our employees' needs.

Equal Employment Opportunity:

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Monyok Leadership

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