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Microsoft SharePoint Administrator

Objective The Microsoft Administrator owns the organization’s Microsoft 365 environment, with SharePoint Online as a core platform for document management and collaboration. The role also leads a small IT team, setting priorities and making sure users get reliable, secure support every day.

Performance Expectations/Responsibilities

Microsoft 365 administration

Administer Microsoft 365 tenant settings, licensing, and service health across Exchange Online, Teams, OneDrive, and SharePoint.
Manage users, groups, and access in Microsoft Entra ID, including onboarding, offboarding, MFA, and Conditional Access.
Manage devices and apps with Microsoft Intune, including compliance policies, Windows Autopilot, and patching.
Maintain Exchange Online mail flow, shared mailboxes, distribution lists, and spam/phishing protection.
Automate routine tasks with PowerShell and Power Automate.
Track Microsoft roadmap and Message Center changes and plan for their impact.

SharePoint administration

Design and maintain the SharePoint Online site architecture, including hub sites, team sites, and communication sites.
Manage permissions, sharing settings, and external access in line with company policy.
Build and maintain document libraries, lists, metadata, content types, and version settings.
Set up workflows and forms with Power Automate and Power Apps.
Lead migrations from file shares or legacy systems into SharePoint and OneDrive.
Train users and site owners on SharePoint and Teams best practices.

Security and compliance

Configure and monitor Microsoft Defender and Microsoft Purview, including retention, DLP, and sensitivity labels.
Review audit logs, security alerts, and Secure Score, and act on findings.
Maintain backup and recovery for Microsoft 365 data.
Support compliance audits and keep security documentation current.

IT team leadership

Supervise a small IT team: assign work, set priorities, and manage the ticket queue.
Coach, train, and evaluate team members, and support their certification goals.
Act as the escalation point for complex technical issues.
Set and track service levels and report on IT performance to leadership.
Maintain IT policies, procedures, and a knowledge base.
Help plan the IT budget, manage vendors and licensing renewals, and lead IT projects.

End-user support

Provide Tier 2/3 support for Microsoft 365 and related systems.
Take part in an after-hours on-call rotation for critical issues.

Compensation & Benefits

$110,000-$140,000 annually
Medical, Dental, Vision, & 401K with company match
Paid Time Off (PTO)

Required Skills

Leadership: delegates clearly, develops people, and holds the team to service standards.
Communication: explains technical topics in plain language to staff and leadership.
Problem solving: troubleshoots methodically and fixes root causes.
Organization: balances projects, support, and team needs against deadlines.
Security mindset: protects company data in every decision.

Required

Education/Training Requirements

Bachelor’s degree in IT, Computer Science, or a related field, or equivalent experience.
5+ years administering Microsoft 365, including Entra ID, Exchange Online, and Teams.
3+ years administering SharePoint Online, including site design, permissions, and migrations.
2+ years supervising or leading IT staff.
Working knowledge of PowerShell for Microsoft 365 administration.
Experience with Intune and Windows endpoint management.

Preferred

Microsoft 365 Certified: Administrator Expert (MS-102).
Microsoft Certified: Identity and Access Administrator Associate (SC-300).
Microsoft Certified: Endpoint Administrator Associate (MD-102).
Experience with Power Platform (Power Automate, Power Apps).
Experience with Azure, hybrid Active Directory, or Entra Connect.
ITIL Foundation or similar service management training.

Work Environment/Physical Activity

Occasional evening or weekend work for maintenance windows and on-call.
Extended periods of sitting at a desk while using a computer and other office equipment.
Repetitive motion tasks, such as typing, data entry, and phone use.
Occasional lifting of IT equipment up to 50 lbs.
Ability to move freely around the office space to collaborate with colleagues or access office resources.
Visual acuity to read documents, screens, and fine print on documents.
Manual dexterity to operate office equipment and handle paperwork efficiently.
Ability to maintain focus and attention to detail in a sometimes fast paced and multitasking environment.
The office environment typically has a moderate noise level consistent with a professional office setting.
Some travel may be required for this position, primarily for attending training sessions, conferences, or meetings with clients or stakeholders. A valid driver's license and reliable transportation may be necessary for travel to off-site locations.

Mountain West Insurance & Financial Services, LLC

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Microsoft/SharePoint Administrator