Neo is seeking a detail-oriented and results-driven CRM Coordinator to join our team. As the CRM Coordinator, you will be responsible for managing and optimizing our Customer Relationship Management (CRM) system to enhance customer engagement and drive business growth. You will collaborate with cross-functional teams to ensure data accuracy, create targeted email marketing campaigns, and analyze customer data to deliver personalized experiences. If you have excellent analytical skills, a strong understanding of CRM systems, and a passion for customer engagement, we want to hear from you.

We will entrust you with the following responsibilities:

Creating, implementing, and managing the execution of CRM promotions, including management of segments, setting up on-site and off-site promos, and other activities such as tournaments, lifecycles and more with a focus on automation
QA the full bonus journey to prevent mistakes and errors
Setup Bonuses, promotions, and tournaments on the back office
Prepare and coordinate info pages and communication journeys, ensuring all journeys owned are delivering as expected
Work with the campaign analyst to provide useful insights about campaign performance and provide relevant feedback and fine-tuning proposals
Assisting in producing and delivering campaign briefs and plans
Coordinate plan and request the delivery of promotional content, banners, newsletter, and other promotional material using a task management tool
Help maintain and implement a Multi-Geo promotional calendar
Perform market researches when needed to ensure that retention plans are best suited to the local market and find new campaign opportunities

Requirements

Passion for the iGaming industry
Dynamic and innovative problem-solver
Quick learner with a thirst for knowledge and growth
Keen attention to detail and highly task-oriented
Enthusiastic about learning and personal development
Motivated team player with the ability to take initiative
Driven by results and focused on objectives
Highly organized and analytical in approach
Computer Geek
Excellent verbal and written communication skills in English

Benefits

Exciting opportunity to be part of and have an impact on the creation of a new and innovative brand on the market
We offer an enticing compensation and benefits package, designed to enhance your work-life balance and well-being. This package includes a competitive salary, health insurance coverage, on-site gym access to keep you active, complimentary breakfast and lunch to fuel your day, and a lineup of diverse social events to foster team spirit and a sense of belonging and collaboration
An international work environment with an engaged, driven & professional team
Great & modern office space in Ta’Xbiex close to all amenities and to one of Malta's sought-after marinas

Neo Group

New Jobs

Junior CRM Coordinator