Who We Are

Novotny CPA Group, located in Norton Shores and Grand Rapids, MI, is a west Michigan CPA & advisory firm with expertise in the areas of consulting, financial statement preparation and tax return preparation. Our core focus is to deliver specialized solutions that provide the information needed to our clients so that they can successfully manage business and everyday life.

If you are a people person who is self-directed, detail-oriented, collaborative, and desires to work with a great team and leaders who truly care about their team members and building long-lasting relationships with clients in an environment that provides opportunities for development, apply today.

What You'll Do

Novotny CPA Group is currently looking for a full-time Receptionist/Office Assistant to join our team at our Norton Shores, MI location! In this role you will get to assist the team in all areas of daily operations including but not limited to:

Being the face of the firm at the front reception desk, including greeting clients and others to ensure they have a wonderful experience.
Communicating with clients and others to gather and organize client documents.
Processing, scanning, and filing, both electronic and physical records.
Ensuring proper record management and retention.
Assisting with client billing.
Answering phones, taking messages, and transferring calls.
Planning and coordinating firm events/meetings.
Maintaining the look and feel of the office at both Firm locations.
Ordering and maintaining office supplies.
Creating and maintaining firm lists.
Managing incoming and outgoing mail.
Tracking accounts receivable, sending statements and contacting clients about balances.
Using a workflow program to track clients, run reports & review with staff.
Develop and coordinate the bi-weekly firm newsletter.
Composing, editing, and distributing firm documents and reports.
Other general office duties as assigned.

Our Ideal Candidate Will Have/be

Excellent interpersonal and customer service skills.
Highly organized and detail oriented.
Process orientated with an eye for continuous improvement.
A high desire to learn and grow.
Ability to manage sensitive material and maintain confidentiality.
Ability to follow directions and instructions from others.
Familiar with office machines including computers and phone systems.
A proactive approach to problem resolution.
High School diploma (required).
2+ years of reception or professional office environment support experience (preferred)
Working knowledge of Microsoft office products.
Strong written and verbal communication skills.
Ability to work collaboratively and independently.

What You'll Get

Base wage: $17.00 - $19.00 per hour
Appreciation for work/life balance. 37 ½ hour work weeks!
A professional work environment.
Competitive wages and benefits with room to grow.

Equal Opportunity Employer.

Job Posted by ApplicantPro

Novotny CPA Group PLC

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