Essential Duties, And Responsibilities

Include but are not limited to the following:

Strategic and External Communication

Develop, implement, and evaluate the communications plan for OCERS and its Employers
Manage the production and printing of publications by vendors, including blue lining/proofing, selection of printing materials, color schemes, and distribution/mailing
Analyze OCERS-wide communication needs and determine the appropriate communication instruments
Design, write, and coordinate the publication and distribution of OCERS internal employee newsletter and external member newsletter
Coordinate the design and purchase of creative promotional items to promote services to retirement system members
Develop communication programs, initiatives, and collateral material consistent with the needs of OCERS, analyze their effectiveness, and make recommendations for improvement to senior management staff
Develop and implement communication strategies to achieve objectives related to media outreach, speaking engagements, and social media platforms and engagements
Lead OCERS efforts related to media relations, social media, surveys, and the website; oversee content development and manage regular updates of various outlets and sites
In partnership with executive management and the Legal department, oversee responses to public information requests by the press and the public
Prepare press releases and respond to requests from the media relating to Board of Retirement meetings, investment policies, and other issues
Plan, organize, advertise, and coordinate special events for the membership, including program content, guest speakers, enrollment, and location logistics
Plan and coordinate OCERS appearances at all Employer-sponsored health fairs, which involve the distribution of information and staffing OCERS’ booth
Coordinate the review, revision, and approval of agency correspondence to the public, members, and employees
Serve as a representative and spokesperson for OCERS in matters related to media relations
Schedule, coordinate, and oversee member enrollment in seminars held at OCERS, as well as coordinate the activities of external partners related to the seminars

Operations

Manage and direct division staff in accordance with OCERS personnel rules, policies, and labor contract provisions, including hiring, monitoring, evaluating performance, motivating staff, and other managerial duties as assigned
Design and edit publication of pamphlets, including narrative and statistical information for retirement system benefits
Prepare instructional videos
Write and edit frequently asked questions, forms and letters, published booklets, summary plan descriptions, fact sheets, event calendars, benefits calculators, and status of impending changes to retirement benefits
Plan, prepare, adjust, maintain, and monitor the division's fiscal year budget, including the administration of contracts for Communication-related services
Share, manage, and schedule the implementation of the Communications Division’s strategic and business plan goals
Oversee the development and maintenance of the OCERS website, including coordinating all content and posting publications and the latest news items
Assist OCERS management in researching pension-related topics, including media articles, television/radio news reports, and actions taken by other public pension plans
Perform other duties as assigned

Core Competencies

OCERS Executive Management Will Be Expected To

Manage and develop their talent
Represent Senior Executives when needed
Participate in vetting and onboarding new staff
Manage business plan initiatives with a plan for achievement
Maintain a high level of oral and written communication
Act as a model for OCERS culture
Maintain a high level of accountability
Focus on the strategy and long term goals of the organization
Have foresight on future challenges and develop a plan for how to face them
Have clear expectations on personal career development

Orange County Employees Retirement System

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Director of Communications