The Office Assistant supports the day-to-day operations of a 55+ active community in Anaheim Hills. This role assists the property manager with administrative tasks, tenant communication, maintenance coordination, and record keeping to ensure efficient property operations and high tenant satisfaction. Full time or part time.

Key Responsibilities

Administrative Support

Answering phones and front desk customer service

Maintain tenant files, lease agreements, and property records.

Responsible for deposits and reports from the Rent Manager, when needed.

Prepare notices, flyers, correspondence, basic reports, newsletter and calendar, when needed.

Tenant Relations

Respond to tenant inquiries via phone, email, or in person

Coordinate and prepare paperwork for move-ins, move-outs, and lease renewals

Ensure compliance with lease terms and property policies

Assist with monthy dinners for the residents, when needed.

Maintenance Coordination

Receive and track maintenance requests

Follow up to ensure repairs are completed in a timely manner

Maintain maintenance work orders and invoices from vendors.

Financial Assistance

Assist with rent collection and posting payments in Rent Manager

Track late payments and prepare notices as directed

Support budget tracking and basic accounting tasks

Qualifications

High school diploma or higher (Associate’s degree preferred)

Strong organizational, time-management skills, and attention to detail. 60 wpm

Excellent communication and customer service abilities

Proficiency in Microsoft Office, Google Docs, OneDrive, Canva preferred

Ability to handle multiple tasks and work independently

Ability to use Apple computer a plus

MUST live within 15-20 minutes of Anaheim Hills

Skills & Competencies

Good front office and people skills, ttention to detail, problem-solving skills, professional demeanor, ability to handle confidential information, strong follow-up and coordination skills

Palacio Senior Apartments

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Office Assistant