Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.

Job Posting Title

Technical Writer

Job Description Summary

Works closely with various departments to develop high-quality, professional documentation for various audiences across multiple lines of business (e.g., Medicaid, Medicare, Commercial, and Specialty). Provides superior customer service and products in a timely and collaborative manner within a fast-paced work environment.

Job Description

Analyzes requests to determine the scope, audience, and priority.
Collaborates with internal customers (e.g., account managers, project managers, trainers, clinical staff, and subject matter experts) to write, copyedit, format, brand, and post documentation for Magellan staff and, if applicable, external clients.
Supports Project Management in writing, copyediting, and formatting documentation for new client implementations.
Supports operational documentation that includes, but is not limited to, job aids and user manuals, clinical drug information, reference material for call center agents and pharmacists, newsletter articles, and forms.
Ensures that the documentation repository is updated with new and revised documents and posted, when necessary, to Magellan’s intranet site.
Maintains records of all requests and approvals for tracking purposes.
May work with a variety of learning technologies and development tools and/or coordinate with trainers to design and develop eLearning modules.
Other duties as assigned.

Responsibilities

Bachelor’s degree required plus two years of experience. Will consider four additional years of direct experience in lieu of degree for a total of 6 years of experience.
Proficient using Microsoft Office suite, Adobe Acrobat, and style guides.
Proficient creating and using Word templates, style sheets, and track changes.
Superior writing and copyediting skills.
Exceptional interpersonal communication skills.
Proactive and positive team player.
Comfortable working in a fast-paced environment with quick turnaround times.
Ability to multi-task, prioritize, and work autonomously.
Prefer that the required Bachelor's degree be in Technical Writing, English, Communication, or related field.

Work Experience

Work Experience - Required:

Healthcare, Technical Writing

Work Experience - Preferred

Education

Education - Required

A Combination of Education and Work Experience May Be Considered., Bachelors - Technical Writing

Education - Preferred

Certifications

Certifications - Required

Certifications - Preferred:

Potential pay for this position ranges from $52,250.00 - $78,390.00 based on experience and skills. Pay range may vary by 8% depending on applicant location.

To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page and click on the "Benefits at a glance" button for more detail.

Prime Therapeutics LLC is an Equal Opportunity Employer. We encourage diverse candidates to apply and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, genetic information, marital status, family status, national origin, age, disability, veteran status, or any other legally protected class under federal, state, or local law.

Positions will be posted for a minimum of five consecutive workdays.

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Technical Writer