Company Description

Hi there! We’re Razorfish. We’ve been leading the marketing industry with our digital expertise since the start of the internet. But in 2020, we did a full reboot. What’s different? It all starts with people. Weird, wonderful, complex people - with diverse backgrounds in strategy, creative and technology. But no matter how different we are, we all have one thing in common. We believe our differences are our strength. So we push for inclusion, challenge convention and bring in new perspectives, to inspire new ideas. Because when we connect by understanding what makes people different, we can create unforgettable experiences that enrich lives. Join us at razorfish.com.

This role at Razorfish will serve as a member of Publicis Groupe's strategic internal agency, Constellation.

Constellation serves as an internal-facing brand formed by a collective of Publicis Groupe agencies to address our client's creative, data, strategy, media, and technology requirements. Team members collaborate across agencies while functioning as sub-divisions within their respective brands to provide dedicated support for the client. By acting as a unified interface, Constellation eliminates operational silos and presents a single service entity and primary point of contact for the client.

Overview

A Program Manager at Razorfish is equal parts planning specialist, problem solver, strategic planner, client relationship builder, and team leader. You’ll be leading local and global teams and clients to deliver digital solutions. You watch timelines and budgets. You’re fanatical about quality. And, you know how to consider client drivers when thinking about tradeoffs between time, scope, quality and risk. You are key to building a positive team environment. You are great at building relationships and driving team collaboration. You care deeply about individual development and high performance standards. You’re comfortable leading teams. You seamlessly bring together multiple subject areas even when we’re using the same words but mean different things. You are the primary point of contact for the client on a day-to-day basis and have a deep understanding of project management tools and methodologies.

Responsibilities

You may play a variety of roles as a Content Program Manager:

Managing a complex, multi-track project

Leading a large-scale program consisting of multiple projects

Key Responsibilities

Provides purpose, direction and motivation to team. Clarifies and communicates project objectives and success criteria.
Structures and manages integrated, multi-track projects and/or programs of multiple projects
Partner with creative and project leads to manage media creative asset process
Manage and identify media campaigns related risks, assumptions, issues and dependencies
Owning regular, timely updates on project progress to the clients
Creation of project deliverables (ex: campaign project request forms, project timelines and creative asset management)
Prepare project documentation (cost estimates schedule, client status, etc)
Scope management
Development and tracking of integrated project plans
Sets quality and performance standards
Provides day-to-day project contact for the client. 
Manages peer-level client relationships (expectations, communications, negotiations, partner concern, feedback, etc.).
Develops relationships with and ensures the appropriate participation of key client collaborators and client executives.
Leverages best practices and applies lessons learned from previous projects
Ensures a positive, collaborative work environment for the team
Contributes to the ongoing development of the Program Management subject area and community.

Qualifications

Job Requirements:

3 years project/program management experience in successfully delivering marketing and technology solutions; consulting experience preferred
Paid media experience preferred
Amazon experience preferred
Experience in running eCommerce or digital projects (content, production, website, landing page, newsletter)
Understanding of eCommerce content fundamentals (content best practices, accessibility principles, key global retailers capabilities and requirements)
Pro-activeness and a focus on resolving issues in day-to-day work
Experience using waterfall, agile and hybrid methodologies
Experience with PMP tools – specific platform not required, Smartsheet or Workfront preferred
Client management experience with primary accountability for peer-level, executive client relationships across marketing & technology departments; experience should include external client management and negotiations
Experienced multiple full project life-cycles from Strategy development to final delivery and reporting
Experience managing multiple projects simultaneously with third party vendors as key timing collaborators
Demonstrated ability to craft and define a project plan based on assumptions, requiring complex scenario planning ahead of project Kickoff

Additional Information

The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:

Paid Family Care for parents and caregivers for 12 weeks or more
Monetary assistance and support for Adoption, Surrogacy and Fertility
Monetary assistance and support for pet adoption
Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
Tuition Assistance
Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
Matching Gifts programs
Flexible working arrangements
‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
Business Resource Groups that support multiple affinities and alliances

The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.

Razorfish is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com.

All your information will be kept confidential according to EEO guidelines.

Compensation Range: $72,390 - $99,960 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 2/25/26.

Razorfish

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