Description

We are seeking a Communications and Content Manager to join our Communications team playing a key role in shaping our narrative and amplifying our impact. This individual will lead our communications efforts, from media outreach to digital content, while collaborating with internal teams and external partners. This is a unique opportunity to drive our messaging and contribute to meaningful change within a dynamic, mission-driven organization. About The OrganizationReFED is a U.S.-based nonprofit working to catalyze the food system to take evidence-based action to stop wasting food. We cultivate and convene the food community, deliver actionable evidence and insights, and seed and accelerate food waste solutions. Starting with the 2016 Roadmap to Reduce U.S. Food Waste, ReFED has produced first-of-their-kind tools and resources, providing a full-supply-chain picture of U.S. food waste, cost-effective solutions to reduce it, and methods to track progress. In 2021, ReFED launched the Insights Engine, an online data center serving as the next generation of data, insights, and guidance on U.S. food waste reduction. Reducing food waste will have a significant impact on mitigating climate change, optimizing the use of water, land, and other resources, and providing meals for the over 38 million people in the United States who currently face food insecurity. We are continuing to grow our team to further build our capacity to achieve our vision of a sustainable, resilient, and inclusive food system that makes the best use of the food we grow.

We are a team of doers and we get a lot accomplished. We create outsized impact and everyone on the team contributes to accomplishing our shared goals. Learning & professional development are heavily embedded in our culture at ReFED. We promote cross-functional work to embrace diverse perspectives, experiences, and skills to ensure we are an inclusive and authentic workplace, so if you are excited about this role but your experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Learn more at www.refed.org.

About The WorkThe Communications and Content Manager, working remotely and reporting to the Communications Director, will be responsible for managing ReFED's communications outreach, including media relations, content development, social media, and webinars (in collaboration with the Events team). The Manager will be working closely with other members of the Communications Department - including the Director, Manager, and Coordinator; and the organization's Events team - as well as ReFED's Capital, Innovation & Engagement; Development; Data & Insights; and Operations teams and relevant external contractors.

In This Role, You Will Help Address The Following

Work with the Communications Director in the planning and implementation of ReFED's communications strategy and the development and execution of its annual communications calendar.Manage media relations by working closely with ReFED's external PR agency, develop press releases and pitches, write briefs and talking points for interviews, build press lists, and establish relationships with key media contacts.Develop a range of content - including blogs, newsletter articles, emails, talking points, and more - to align with ReFED's messaging priorities and reinforce ReFED as the premier thought leader in the food waste space; work with the Communications Manager, programmatic teams, and external agencies to oversee content development and production processes. Collaborate as needed with Events team on longer-form thought leader content, educational reports, opinion-based articles and position papers, and more.Oversee ReFED's social media channels (currently LinkedIn and X), including planning topics, writing posts, executing campaigns, and daily engagement. Collaborate with the Communications Manager and Communications Coordinator on graphic elements and scheduling; use analytics to optimize social outreach. Explore the use of additional social platforms to achieve outreach goals.Work closely with ReFED's Development team to recognize and highlight the support of ReFED donors through earned media, social, and other channels; assist Development team as needed in executing fundraising campaigns throughout the year.Collaborate with Events team to plan ReFED webinars, including topic selection and scheduling, to ensure alignment with communications strategy and calendar.You could be a great candidate for this role if you have:

Are Comfortable Working And Communicating In An Entrepreneurial, Ambiguous Environment.Thrive In a Fast-paced, High-growth Organization.Have a Strong Commitment To Reducing Food Waste.We Don't Require

5-7 years of experience in a strategic communications role, preferably at a nonprofit or agency; understanding of food waste and its impacts, as well as working knowledge of food systems and sustainability preferred but not required.Strong critical and strategic thinking skills, with an ability to synthesize disparate components into a whole and connect the external landscape to organizational goals.Exceptional written and verbal communication skills in a range of formats, including the ability to turn complex research and data into engaging messages and content. Writing samples will be required during the interview process.Demonstrated success working to promote justice, equity, diversity, and inclusion.Self-starter comfortable with ambiguity and autonomy in managing multiple projects and concurrent timelines; able to prioritize in a fast-paced environment.Strong judgment and decision-making skills.Experience managing an external communications agency.Experience cultivating relationships and engaging with the media.Exceptionally detail- and results-oriented with strong organizational skills.Experience working cross-functionally with programmatic, development, and operations teams.Strong people management skills, including internal staff and vendors.Ability to build authentic relationships with diverse stakeholders.Proficiency with G Suite, Slack, Zoom, Canva, and Pardot, with an ability to learn new systems and tools.We think you would thrive in this role and at ReFED if you:

Specific degrees or certifications.Experience working in the non-profit sector.ReFED values a diverse range of skills and experiences and encourages all interested candidates to apply, even if they don't meet all of the criteria listed. The organization recognizes that everyone brings unique perspectives and strengths to the team, and we are committed to considering all applicants fairly and thoroughly. So if you are passionate about the mission and excited about the role, don't hesitate to apply and tell us about yourself!

Our Recruitment ProcessOur Recruitment Process Includes The Following Steps

Initial screening interview over video call.2-3 interviews over video call with different members of the team.Skills assessment over video call which may or may not include an assignment to complete beforehand and present during the skills assessment meeting. All necessary information and guidance will be provided in advance.References, usually three, will be requested and reference checks will be conducted.We strive to maintain clear and frequent communication throughout the recruitment process, however, due to capacity limitations we may not be able to respond to every initial application. Our process always includes input from multiple team members with diverse backgrounds and perspectives from across the organization.

Our Operating EnvironmentReFED is a distributed organization, with a team of 20+ working remotely from various locations across the United States. We use a range of digital collaboration and connectivity tools to facilitate our work, including Google Workspace, Slack, Zoom, Monday, Salesforce, Miro, MS Office, Adobe, and Insperity.

Our remote culture is built through a variety of means, including 2-3 annual in-person gatherings of the entire team. These events include our annual team retreat and the Food Waste Solutions Summit, a national convening of the food waste movement that we host annually. We also foster team connections through informal get-togethers, ask-me-anything sessions with our Board and Advisory Council members, and peer recognition on our shoutouts channel in Slack. We also have a Big Dill spot bonus program and engage in conversation through our watercooler channel in Slack. Our in-person events are essential for team building, learning, and fun.

Learn more about our culture here.

Justice, Equity, Diversity, and Inclusion CommitmentReFED is committed to creating an inclusive work environment where all individuals have equal opportunities to contribute and grow. We recognize that our success is rooted in the diverse perspectives and backgrounds of our team members, and we strive to foster a culture of belonging where everyone feels valued and respected. As an equal opportunity employer, we are committed to recruiting, hiring, developing, training, and promoting individuals regardless of their gender, race, religion, age, national origin, political affiliation, ancestry, sexual orientation, disability, or veteran status. We acknowledge that systemic barriers limit opportunities for certain groups, and we are dedicated to actively working to remove those barriers and promote justice, equity, diversity, and inclusion (JEDI) in all aspects of our organization. Our commitment to JEDI is an ongoing journey, and we are committed to continuously learning, listening, and improving our practices to create a more equitable and inclusive workplace for all.

Compensation & BenefitsReFED offers a competitive salary and benefits package, opportunities for professional development, and policies and programs that encourage a healthy work-life balance. The salary range for this position is $85,000 to $95,000 and will be determined based on relevant experience and qualifications. We strive to provide a supportive and inclusive work environment where all team members can thrive and grow professionally, while maintaining their personal priorities and values.

ReFED's U.S. Benefits Package Includes

100% employee and 50% dependent premium coverage for medical, dental, and vision benefits;Participation in employer-sponsored 401(k) plans with up to 4% employer matching;Professional development opportunities, including an annual budget and the option to participate in ReFED's mentor program;18 paid vacation days annually;10 paid sick days annually;Early closure in July and August for Summer Fridays;Paid family leave;Approximately 13 paid company holidays annually, including closed offices during the last week of the year;Short- and long-term disability coverage and term life insurance;A flexible work environment with the option to work from home or a co-working space.Learn more about our values, team, and commitment to employees at refed.com/careers.

Jeff Costantino is the hiring manager for this position. All correspondence should be addressed to Jeff. Applications must be received by June 14, 2024, to be fully considered.

Pay Range

$85,000.00 Annually to $95,000.00 Annually

ReFED

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Communications and Content Manager