SUMMARY

This position reports directly to the Operations Manager and assists the Sales team with E-Commerce and Social Media tasks at SKJ. This person must have an advanced understanding of various sales channels and platforms including but not limited to: Shopify, Meta (Facebook and Instagram), Google, Photoshop, Mailchimp and Klaviyo. This person will have the ability to quickly grasp our brand voice and products, work independently and have sound judgment when it comes to sensitive decisions and information.

Responsibilities include, but are not limited to the following:

Shopify store management, content creation and posting, creating and sending newsletters, creating and analyzing DTC sales reports, other EC projects as needed.

This is a hybrid position, starting out at 3 days a week in the office, eventually moving to 1 day a week in the office.

QUALIFICATIONS:

Highly proficient in Google Suite, HubSpot CRM, Adobe, Shopify, Asana, advanced computer skills
Strong proficiency with social media channels: Facebook, Instagram, TikTok, Pinterest
Proficient in handling multiple projects simultaneously
Understanding of SKJ brand and products
Experience with writing captions and blurbs for social media and product listings
Attention to detail essential
Reliable at meeting deadlines
Exemplary self-management skills
Excellent communications skills in English
Punctuality
Professional attitude and demeanor
Experience in a fine jewelry related environment is strongly preferred

JOB RELATED DUTIES:

Shopify:

Create products and new collections in Shopify, monitor website and update as needed
Update Homepage, News, Stockists, FAQ pages as needed
Prep product listings/pages for sale events
Write product descriptions for new products
Monitor the website for app updates, bugs, mistakes and troubleshoot
Create monthly and quarterly sales reports

Newsletters:

Create and schedule newsletters to both direct and wholesale customers according to market calendar
Create and organize newsletter related tasks in Asana
Create monthly reports and analyze results

Social Media:

Create video and photo content for Instagram: post at least 1 Story per day
Schedule feed posts for Facebook, Instagram and Pinterest
Research and analyze competitors and industry trends to identify best practices and innovative strategies for continuous improvement
Implement content curation strategies to enhance user-generated content and collaborations
Monitor metrics and submit monthly reports
Assist with replying to follower comments and DMs
Assist with communication with our ad agency for launches and sales events
Keep Dropbox Image folders organized

*Please note that, in compliance with NYC’s COVID Vaccine Mandate, we require our staff to be fully vaccinated.

Satomi Kawakita Jewelry

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