Title: Director of People & Culture

Reports to: General Manager/COO

Supervises: Human Resources Generalist

Job Purpose:

Assist club management staff with recruitment, selection and orientation of new staff members. Administer payroll records and assure that all applicable federal, state and local wage and hour, worker’s compensation and related laws are consistently complied with. Implement data collection systems and process and record wage and salary payments. Manage the club’s health, retirement and other benefits programs. Conduct labor analyses, staff planning, and other studies as requested.

Job Summary (Essential Functions):

· Manages the club’s personnel program; assists in the development and implementation of applicable policies and procedures; processes various labor staffing reports; coordinates software applications to generate required information.

· Develops and places recruitment ads; plans recruitment strategies; screens applicants and makes hiring recommendations.

· Conducts and reviews wage and benefit surveys; proposes employee benefits enhancements to the general manager.

· Coordinates the development and publication of the employee newsletter.

· Coordinates all employee record-keeping functions.

· Continually reviews and assists in updating the employee handbook and personnel-related policies; assists in the management of the club’s progressive discipline program; maintains club policy manual.

· Manages the club’s group insurance, unemployment and related benefits programs; communicates benefits information to staff.

· Undertakes special projects relating to job description and specification updates, performance appraisal improvements, wage and salary comparison surveys, long-range staff planning and other personnel issues.

· Keeps abreast of laws and regulations relating to employees; assures compliance with these laws and regulations; advises club managers as necessary.

· Advises line managers about discipline, discharge and related employment matters.

· Provides general property orientation for new employees; assists in the development and implementation of inter-department orientation and training programs.

· Assists department heads in planning professional development and training programs for employees.

· Assists management in the development of forecasts of short- and long-term staffing needs.

· Coordinates transfer, promotion and layoff strategies within the club.

· Creates and maintains organizational charts.

· Benchmarks the club’s employee recruitment and selection processes with others in the industry and explores new strategies as appropriate.

· Develops and maintains a library of training resources specifically designed for each position.

· Establishes employee motivation and retention programs.

· Organizes employee activities such as the holiday party and other outings as appropriate.

· Organizes employee recognition functions.

· Compiles and adheres to departmental budget; takes corrective actions as necessary to help assure that budget goals are met.

· Oversees all work-related injury claims to ensure integrity, on-going case management and reporting compliance.

· Performs special projects as assigned by the general manager.

· Processes payroll and manages all payroll related matters.

· Conducts preliminary employment interview with employee applicants.

· Maintains OSHA-related logs and reports.

· Maintains, coordinates, monitors and suggests improvements for the club’s employee performance appraisal system.

· Maintains employee bulletin boards.

· Interacts with general manager and department heads to investigate employee violations of club policies and to recommend correction actions, if necessary.

· Attends staff meetings as scheduled.

· Develops personnel-related reports for the general manager or department heads.

· Maintains current headcount.

Physical Requirements and Work Environment:

Must be able to lift 10 lbs, as well as sit/stand for extended periods of time. Frequent sitting, standing, walking, lifting, bending, stooping, squatting.

Education and Experience:

College degree preferred. SHRM-CP or SHRM-SCP given preference. Minimum 5 years in Assistant Director of HR or higher-level positions, preferably in hospitality/club setting. California experience a plus.

Work Schedule and Hours:

This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the club.

Sharon Heights Golf & Country Club is an Equal Opportunity Employer

Sharon Heights Golf & Country Club is proud to be an equal opportunity workplace. Individuals seeking employment at Sharon Heights are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.

FLSA: Non-Exempt or Exempt

Compensation Range:

$160,000-$195,000 base salary plus bonus potential and standard benefits package. To include association dues and professional education on an annual basis.

Sharon Heights Golf and Country Club

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Director of People and Culture