Job Responsibilities

Who We Are

The South Carolina Department of Revenue (SCDOR) collects 95% of the state’s General Fund, making the Palmetto State a better place to live, work, and play. We strive to be a trustworthy partner to our customers and an innovative workplace that empowers our employees to reach their highest potential. We offer ample opportunities for growth and development along with flexible work schedules and tuition assistance so that our diverse, productive workforce can best serve all South Carolinians.

Job Purpose

You will help plan, create, and edit clear, concise, timely, and impactful digital content as part of the SCDOR’s comprehensive external communications strategy.

Job Duties

Digital media content and strategy

Serve as primary contributor to the SCDOR’s digital newsletters, using Constant Contact or similar digital platform
Create and distribute newsletters highlighting public information campaigns, general agency news, and upcoming Taxpayer Education events
Monitor analytics to ensure appropriate distribution and engagement

Social media content and strategy

Serve as primary contributor for SCDOR social media channels, developing brand-supportive social media content to highlight agency public information campaigns and announcements
Monitor and work with Communications staff to respond to social media comments and questions

Reporting, analytics, content review, and media relations

Collect, analyze, and report data from digital newsletter platforms, social media channels, and external media to evaluate the effectiveness of agency efforts, identify messaging gaps, inform decisions, and implement changes
Review content to ensure it is framed appropriately for the audience, fits the agency’s brand and voice, and is accurate and helpful
Create internal and external agency messaging, including talking points and remarks for SCDOR director, staff, and others
Work with Communications staff to respond promptly to media inquiries and requests for on-camera interviews, anticipating questions and planning answers that are helpful, informative, direct, and brand supportive

Minimum And Additional Requirements

Position Requirements

A bachelor's degree and relevant experience. Academic degrees must be from an accredited institution of higher learning.
Relevant experience or education may be substituted on a year-for-year basis with an approved equivalence by the Division of State Human Resources (DSHR).

Additiona Application Requirements

You are required to submit 1-3 writing samples of informational or promotional content and 1-3 samples of social media content.

We recommend attaching samples to your application. You can also email samples to employment.scdor@dor.sc.gov Preferred Qualifications

Preferred qualifications are not required but are considered when setting a starting salary within the hiring range.

A bachelor's degree in communications, journalism, marketing, or a related field
Work experience in content strategy and creation for a diverse set of platforms, including social media and digital marketing platforms
Knowledge of Plain Language and AP Style
Knowledge of basic journalistic principles and practices
Knowledge of laws, regulations, policies and procedures relevant to government communications, social media, and FOIA.

Additional Comments

Background Check: SCDOR employees are required to comply with all SCDOR tax requirements and are subject to a National Criminal Background Check to include fingerprinting.
EEO: It is the policy of the SCDOR to provide equal employment opportunities to all employees and applicants without regard to age, race, color, religion, sex, national origin, disability, and pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation.

South Carolina Department of Revenue

New Jobs

Digital Communications Coordinator