Department:

People

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

The People Consultant is responsible for delivering department initiatives and communications while ensuring alignment across multiple stakeholders. This includes supporting communication plans, activities, delivering leadership updates, department projects, and department updates. We are recruiting for 2 People Consultants, please see the info below.

HR Ops - Drug and Alcohol Team:

This Consultant would be responsible for elevating the effectiveness and scalability of our Drug and Alcohol Program. This position will drive cross-functional initiatives, streamline compliance workflows, and ensure timely execution of program enhancements. By embedding project management expertise into the team, we’ll improve coordination with HR, operations, and vendors—delivering a more agile, data-driven, and employee-centered approach to safety and regulatory compliance.

Compliance Administration:

The Consultant on the Compliance Administration Team serves as a strategic driver of department initiatives, communications, and stakeholder alignment—ensuring our Compass remains focused on regulatory excellence. This role supports the Team responsible for all existing and previous employee records, guiding Southwest Airlines from onboarding through post-employment with accurate and confidential documentation that supports every stage of an Employee’s life. By connecting data, processes, and people, the Consultant helps minimize risk, enhance transparency, and deliver measurable impact across SWA.

Additional details

The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX Headquarters facility during business hours.
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

Responsibilities

Partner with various Customers to identify requirements while understanding changes to business processes and procedures, and help with the implementation and delivery of the initiatives
Prepare Leaders with data, background information, talking points, education, and visual materials when presenting to executives, internal stakeholders, and external partners
Partner closely with the People Strategy & Planning and Standards functions assigned to support the various departments and stakeholders to ensure alignment, prioritization and proactively identify and resolve problems
Consolidate weekly reports updates from Leaders and ensure the most relevant info is shared with senior Leaders
Plan and execute large-scale meetings in alignment with Leadership expectations and priorities
Partner with Senior Leadership across the People pillar to lead various activities required in the ongoing development and delivery of strategic initiatives
Manage priorities across multiple areas and advise on timely content and channel plans that meet or exceed objectives and deliver measurable business results
Manage annual budget to ensure effective utilization of fiscal resources and partner with FP&A to report inaccuracies or make corrections to the budget
Ensure timely communication to inspire and inform Employees about cultural events, programs, and initiatives
Collaborate with and contribute to Corporate Communications initiatives and efforts to apply a consistent brand voice, deliver a thoughtful narrative to our employees (and prospective employees), and cultivate a culture of gratitude
Partner with department pillars to analyze, develop, and maintain department Companywide survey results and action plan
Collaborate with People Strategy & Planning team to develop monthly department newsletter and manage the communication tracker
Establish project governance for pillar initiatives, monitor project milestones deliverables, and assist with implementation plan and execution
May perform other job duties as directed by Employee’s Leaders

Knowledge, Skills and Abilities

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems
Skilled in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
Skilled in bringing others together and trying to reconcile differences
Skilled in understanding the implications of new information for both current and future problem-solving and decision-making
Ability to tell or recognize when something is wrong or is likely to go wrong
Ability to communicate information and ideas in speaking so others will understand
Ability to produce unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem

Education

Required: High School Diploma or GED

Experience

Advanced-level experience, seasoned and specialized knowledge in:
Consulting
Strategic planning
Analytics
Leading cross functional projects
Human Resources
Preferred experience and knowledge in:
Project Management
Salesforce
Quickbase
Workday
Alteryx
Tableau
HR Compliance

Licensing/Certification

Physical Abilities

Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Qualifications

Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines

Pay & Benefits

Competitive market salary from $103,750 - $115,300 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Benefits you’ll love

Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings**
Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***
Competitive health insurance for you and your eligible dependents (including pets)
Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
Explore more Benefits you’ll love: careers.southwestair.com/benefits

*Pay amount does not guarantee employment for any particular period of time.

**401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits

***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.

Southwest Airlines is an Equal Opportunity Employer.

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Job Posting End Date

11/09/2025

Southwest Airlines

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People Consultant