The Program Coordinator is responsible for coordinating program management activities by performing tasks related to data tracking, analysis, and implementation of results that meet the goals/objectives of the department.

Overview

The Program Coordinator-Global Communications is a key member of a growing team that supports the communications efforts of the Department of Global Pediatric Medicine (GPM) and St. Jude Global (SJG). The Program Coordinator will assist in the implementation of communications tasks intended to inform and inspire departmental and St. Jude Global Alliance audiences.

Summary:

Working under the direction of the St. Jude Global Communications Program Manager, the Global Communications Program Coordinator will help implement a strategy to inform, inspire and engage GPM and member institutions of the St. Jude Global Alliance and partner organizations. As part of a growing team, the ideal candidate is experienced and motivated to work in a fast-paced environment and will collaborate with the Program Manager to ensure appropriate and timely communications about GPM and the St. Jude Global initiative. The St. Jude Global Communications team supports the faculty and staff of the Department of Global Pediatric Medicine and institutional members of the St. Jude Global Alliance and ensures alignment with St. Jude strategic goals.

The ideal candidate is an effective communicator with strong writing and editing skills, the ability to create and implement content strategies, an understanding of the latest digital marketing trends to ensure effective audience reach, and an interest in balancing the varied needs of numerous program and operational teams. The candidate should understand how to deliver effective messaging and possess the ability to support program teams in creating strong visual and written content.

Responsibilities:

The Global Communications Program Coordinator will be responsible for:

Work with Program Manager to create and implement strategy to effectively communicate with global partners.
Support efforts to liaise with St. Jude institutional communications colleagues.
Assist in development and implementation of departmental communications processes.
Create leadership messaging to effectively communicate to departmental faculty and staff.
Write and edit copy for diverse communication tools such as articles, video scripts, infographics, blog posts, emails, and executive messaging.
Assist Program Manager in ensuring St. Jude Global teams adhere to appropriate institutional brand standards.
Work with partner agencies, institutional communications and information services teams, and others to ensure the St. Jude Global story is effectively and accurately shared.
Work with program teams to create effective newsletter campaign strategies to ensure timely dissemination of information for appropriate audiences.
Use Content Management Systems to support partner-facing websites.
Build and maintain relationships with diverse healthcare professionals around the world.
Provide valuable insights to enhance effective communications across department and with global partners.
Ensure effective use of video storytelling, including in the development of storyboards and scripts, as well as assisting in production.
Help maintain departmental content calendar.

Skills And Abilities

Detail oriented.
Strong interpersonal, verbal and written communication skills.
Customer service mindset.
Cultural sensitivity is a must.
Ability to work with diverse teams and personalities.
Ability to handle sensitive matters in a confidential and professional manner.
Ability to plan and coordinate multiple projects simultaneously in a fast-paced environment.

All candidates must submit a cover letter to be considered for the position.

Minimum Education

Bachelor's degree required; preference in communication, marketing, journalism, public relations or a related field.
Master's degree preferred.

Minimum Experience:

Three (3) years of experience and expertise in complex project management required, with preference to those with background in communications, marketing, public relations, journalism or related field.
Experience in a communications discipline such as writing, editing, photography, videography, public relations, marketing or graphic design preferred.
Experience with customer relationship management software preferred.
Experience with business relationship management in an international setting preferred.
Experience with Microsoft Tools (SharePoint, Outlook, Word, Excel, PowerPoint) required.
Knowledge of graphic design software such as Adobe InDesign and PhotoShop preferred.
Fluency in a second language preferred.

Compensation

In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $70,720 - $126,880 per year for the role of Program Coordinator, Global Communications.

Explore our exceptional benefits!

Diversity, Equity and Inclusion

St. Jude Children’s Research Hospital has a diverse, global patient population and workforce, built on the principles of diversity, equity and inclusion. Our founder Danny Thomas envisioned a hospital that would treat children of the world—regardless of race, religion or a family’s ability to pay. Learn more about our history and commitment.

Today, we continue the mission to advance cures and means of prevention for pediatric catastrophic diseases through research and treatment. As we accelerate this progress globally, we believe our legacy of diversity, equity and inclusion is foundational to success. With the commitment of leaders at all levels of the organization, we strive to ensure the St. Jude culture, leadership approaches and talent processes are equitable and culturally responsive. View our Diversity, Equity and Inclusion Report to learn about the hospital’s roots in diversity, equity and inclusion, where we are today and our aspirations for an even better future.

St. Jude is an Equal Opportunity Employer

No Search Firms

St. Jude Children's Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.

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Program Coordinator, Global Communications