Schedule: Full-Time, M-F regular business hours

Location: Remote, United States or Hybrid in Beaverton, OR

FLSA Status: Exempt (Salary)

Reports To : Head of Sales

Department: Sales

Pay Range: $55,000 - $65,000

Position Overview

STAR Autism Support (SAS) is looking for a Marketing Coordinator to implement marketing strategies that help us successfully reach and positively impact a larger group of students and educators around the globe. The Marketing Coordinator will be responsible for implementing digital marketing campaigns, coordinating conference logistics, and supporting the Sales team with a variety of operational tasks. The ideal candidate will play a crucial role in optimizing our marketing department by implementing process improvements and expanding the audience of SAS’s brand message.

Key responsibilities

Digital Marketing: Plan, create, and distribute all digital marketing campaigns in collaboration with content specialists, including newsletters, product release notices, and social media posts; ensuring a timely delivery of all initiativesAsset Management: Develop and maintain a shared storage system of all internal and external marketing assets (i.e. letterhead, brand guidelines, logos, mailing lists, newsletter templates, flyers, etc.) in a way that is easily understood and accessible to all stakeholdersPromotional Materials: Manage promotional materials by coordinating requirements with graphics department, keeping inventory of materials, placing orders, and verifying receipt as necessaryWeb Content Management: Responsible for keeping the most up-to-date information about STAR’s product and services on the company website as well as on other marketing platforms and materialsReporting: Prepares periodic marketing reports for a variety of stakeholders by collecting, analyzing, and summarizing sales and lead dataMarket Research: Maintains research on competitive products by collecting and summarizing characteristics, market share, pricing, and advertising; maintaining research databasesEvent Planning: Coordinates logistics of conferences and trade shows including registration, scheduling, travel coordination, mailing lists, special events planning, communicating requirements to internal and external stakeholders, and preparing any necessary promotional materialsCRM Database: Maintains database of customer profiles through the CRM (Salesforce) and prepares periodic activity reports for the Sales teamInternal Communications: Collaborates with other departments to ensure that marketing initiatives are successful; updates internal stakeholders about ongoing marketing initiatives and key performance indicatorsExternal Communications: Support customers on a variety of needs including troubleshooting website or account issues; respond to social media messages and comments; manage organization’s general email inboxWebinars: Coordinate and plan free monthly marketing webinars to promote increased customer engagement with STAR products and servicesLead Management: Identify and assign appropriate sales team members for qualification and follow up of leads generated by marketing initiativesCustomer Feedback: Responsible for organizing, streamlining, and maintaining repository (Airtable) of all customer product and services feedback to allow for ongoing analysis; including conducting generative customer research surveys and periodic NPS surveysOther duties as assigned

Required Qualifications

3+ years of related marketing and/or sales operations experience1+ years of events programming and/or coordinationBachelor’s Degree in related field (Marketing, Business, Communications, etc.); or equivalent combination of education, training, and experiencePreferred Qualifications

Experience in education or SaaS industries preferred but not requiredExperience creating content for social media platformsExperience in copywriting, proofreading, graphic design, or website management a plusExperience using CRM tools (Salesforce), marketing software tools (MailChimp, Loomly, Constant Contact, Page Proof), graphic design tools (Canva, Adobe Creative Cloud), or database tools (Airtable) a plus

Skills & Abilities

Excellent verbal and written communication skillsExcellent interpersonal and relationship building skillsExcellent organizational skills to manage multiple ongoing projects at any given timeExcellent time management skills with a proven ability to meet deadlinesStrong business acumenStrong attention to detailStrong analytical, critical thinking, and problem-solving skillsA growth mindset; willing to receive and offer feedbackIntermediate to advanced Microsoft Office and general computer technology skillsAbility to adapt to the needs of the organization and customersCapability Requirements

Travel requirement up to 20% to national conferences and customer eventsAbility to type and look at a computer screen for up to 8 hours daily requiredWork collaboratively and independently in a remote workforce environmentFully vaccinated against COVID-19 or qualifies for an accommodation

Who we are

STAR Autism Support (SAS) is a family-owned educational consulting company based in Portland, OR. SAS provides curriculum materials, workshops and training to school and agency staff who work with students with autism and other developmental disabilities. Our unique and practical approach provides school districts with curriculum resources and a continuum of professional development activities to address the educational needs of student’s early childhood through post -secondary throughout the country and internationally.

At SAS Our Goal Is To Cultivate a Supportive, Positive And Welcoming Work Environment Where All Staff Can Successfully Thrive. We Value And Celebrate Equity, Diversity, And Inclusion. Our Vision Of Equity Includes a Continuous Commitment To Becoming An Antiracist, Multicultural Organization. We Strive To Provide All Employees With a Culture Of Curiosity And Continued Learning. Our Company Values Are Listed Below

Use innovative, evidence-based, culturally responsive strategies to positively impact our stakeholders including students with autism and educators.Practice professional and personal accountability, adaptability, and respect for others.Maintain sustainable growth and long-term partnerships with our stakeholders in order to provide equitable services to all.The perks of working with us

Benefits

Not only are you helping do good in the world, but you will be joining a team of passionate and exceptional people within a casual environment. We also encourage our team to continue their own professional development by helping fund opportunities to do so. We offer a full suite of benefits including:

Retirement plan options with matching12 days of paid time off per year18 paid holidays and office closure days per year2 weeks of paid COVID-19 sick leaveHealth Insurance Coverage (Medical, Dental, Vision, and Flexible Spending Accounts)Life and Disability Insurance options

We are a proud Equal Opportunity Employer. STAR Autism Support (SAS) is committed to the principles of diversity, equity, and inclusion (DEI). We celebrate the differences that make each person unique, both at work and in the communities we serve. Using evidence-based practices we strive every day to make positive educational outcomes accessible to all students and educators. This commitment is also foundational to our company culture. We acknowledge that research shows that Black, Indigenous and people of color (BIPOC) and women are significantly less likely to apply for some positions, believing they must meet every qualification as described in the job description. At STAR Autism Support, we value representation, and we are most interested in finding the best candidate for the job. We know that sometimes that candidate may be one who comes from a less traditional background. We encourage you to apply, even if you don't believe you meet every one of the qualifications described in the job description.

STAR Autism Support

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