About This Job

This position is located in Baton Rouge, LA**

Office of Governmental, Administrative, & Public Affairs

Job Focus Area

At the Louisiana Department of Education (LDOE), we are committed to ensuring every child is on track to a career, college, or service.

We’re hiring an Education Deputy Advisor to serve as Public Engagement Director within the Office of the Chief of Staff. This role is part of LDOE’s Communications Division that functions as a strategic partner to program offices and works to deliver clarity, trust, and results.

In this role, you’ll lead and execute public-facing communications and engagement, ensuring that our highest-impact initiatives reach the audiences they’re designed to serve. You’ll oversee strategy, supervise staff, and also create content from social media and newsletters to executive communications and stakeholder outreach.

Applicants With The Following Experience Are Encouraged To Apply:

Experience working in communications, policy, or education
Proven ability to develop and execute communication strategies that support large-scale initiatives or policy goals
Exceptional writing, editing, and proofreading skills across a range of content types (e.g., social media, newsletters, speeches, stakeholder messages)
Experience managing or supporting public engagement platforms, such as call centers, help desks, or digital inquiry systems
Demonstrated ability to create accessible, plain-language content for public-facing audiences
Familiarity with state government, education policy, or legislative processes
Comfort leading and supervising staff, while also independently managing projects from start to finish
Proficiency with tools such as Google Workspace, Microsoft Outlook, Constant Contact, Adobe Creative Cloud, and website CMS platforms
Strong organizational and time management skills with the ability to manage multiple deadlines in a fast-paced environment

Minimum Qualifications

Nine years of experience in education, teaching, or administrative services; OR

Six years of full-time work experience plus six years of experience in education, teaching, or administrative services; OR

A bachelor's degree plus six years of experience in education, teaching, or administrative services; OR

An advanced degree plus five years of experience in education, teaching, or administrative services.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties:

Job Duties and Other Information

As the Education Deputy Advisor / Public Engagement Director, you will serve as a key member of the Communications team and a trusted advisor to agency leadership. You’ll drive strategy and execution for public engagement, internal communication, and executive-level messaging—while upholding our team values of clarity, trust, and results.

In This Role, You Will:

Develop and execute communications strategies that support Louisiana’s education priorities and key initiatives under the BRAVE plan
Create content directly, including social media posts, stakeholder messages, newsletters, press releases, talking points, and legislative communications
Oversee and manage public engagement tools such as the AskLDOE platform and call center operations to ensure timely, accurate responses
Lead internal communications efforts such as the weekly executive update, monthly newsletter, and additional employee-wide updates
Serve as a communications liaison to the Chief of Staff, supporting public remarks, legislative prep, and BESE communications
Supervise team members contributing to public engagement, social media, and stakeholder outreach
Collaborate across program offices to ensure communications are accurate, aligned, and effective
Hold work to high standards of clarity, accessibility, responsiveness, and brand consistency
Track engagement and effectiveness, and adjust tactics based on data
Proactively improve systems, identify gaps, and raise the quality and impact of agency communications

Position-Specific Details:

Appointment Type: Probational, Promotional, or Job Appointment. The person hired for this position is expected to regularly report to the Baton Rouge office. Current permanent classified state employees may be required to accept a probationary appointment, if selected.

Work Schedule: Work hours are Monday - Friday. Work hours will be determined.

Compensation: The salary offered will be determined based on qualifications and experience.

Note regarding the advertised pay range: The Education Deputy Advisor series have a special entrance rate that is above the minimum hire rate for these position. The maximum amounts listed are the maximum salary amounts a person can make over their career and not the maximum amount we are allowed to pay a new hire.

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

Contact Information:

For further information about this vacancy contact:

Louisiana Department of Education – Human Resources

PO Box 94064

Baton Rouge, LA 70804

ldoejobs@la.gov

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a State Employee, You Will Earn Competitive Pay, Choose From a Variety Of Benefits, And Have Access To a Great Professional Development Program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave – Up to six weeks paid parental leave

More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave – State employees receive the following paid holidays each year:

New Year's Day
Martin Luther King, Jr. Day,
Mardi Gras,
Good Friday,
Memorial Day,
Independence Day,
Labor Day,
Veteran's Day,
Thanksgiving Day and Christmas Day.
Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State Of Louisiana Employees Are Eligible To Participate In Various Retirement Systems (based On The Type Of Appointment And Agency For Which An Employee Works). These Retirement Systems Provide Retirement Allowances And Other Benefits For State Officers And Employees And Their Beneficiaries. State Retirement Systems May Include (but Are Not Limited To):

Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
Teacher's Retirement System of Louisiana (www.trsl.org),
Louisiana School Employees Retirement System (www.lsers.net), among others

01

I understand that information on this application may be subject to investigation and verification and that any misrepresentation or material omission, including on my responses to supplemental questions, may cause my application to be rejected, my name to be removed from the eligible register, and/or subject me to disqualification from future job opportunities and/or dismissal from state service.

02

Do you have professional experience managing public engagement platforms such as a call center, help desk, or customer response system?

03

If you answered YES to the previous question, please describe your experience including the number of years. Reference this experience from your application (not resume). If you answered NO, enter "N/A".

04

Have you created or managed content for an organization’s official social media accounts?

05

If you answered YES to the previous question, please describe your experience including the number of years. Reference this experience from your application (not resume). If you answered NO, enter "N/A".

06

Do you have experience supporting senior leaders with communications materials such as talking points, speeches, or legislative updates?

07

If you answered YES to the previous question, please describe your experience including the number of years. Reference this experience from your application (not resume). If you answered NO, enter "N/A".

08

Have you supervised or managed staff in a communications or public engagement setting?

09

If you answered YES to the previous question, please describe your experience including the number of years. Reference this experience from your application (not resume). If you answered NO, enter "N/A".

10

Are you proficient in tools such as Google Workspace, Constant Contact, or a content management system (CMS) for website updates?

11

If you answered YES to the previous question, please describe your experience including the number of years. Reference this experience from your application (not resume). If you answered NO, enter "N/A".

12

Are you a current employee of the Louisiana Department of Education? please note: Teachers and other employees of the school system are not considered employees of the LA Department of Education:

Yes
No
Required Question

State of Louisiana

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