An established software company is seeking a Content Editor & Documentation Specialist to own editorial quality across the organization.

This individual will be the primary editor and proofreader for customer-facing content, splitting time evenly between polishing what others write and producing original technical documentation. This is a newly created, dedicated content seat - not an add-on to a broader marketing role.

KEY RESPONSIBILITIES

Edit and maintain website content, product documentation, newsletters, and customer communications
Write original technical and product documentation, including release notes and help content
Coordinate with marketing and engineering to preserve technical accuracy
Maintain editorial standards for grammar, style, and branding across all published materials

QUALIFICATIONS

3-5 years of dedicated editing, writing, or technical documentation experience
Exceptional writing, editing, and proofreading skills
Strong independent research and systematic problem-solving ability
Comfort splitting time between editing (about half) and original writing (about half)
Familiarity with Azure DevOps, CMS platforms, or HR/compensation subject matter is a plus

WHY CONSIDER THIS OPPORTUNITY

Own editorial quality at an established, 35+ year old company with no existing playbook
Build the content standards from scratch as the second hire in a growing function
Work cross-functionally with marketing and engineering, not in a single-team silo

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