The Organization:

The Art Center, a not-for-profit organization, is the North Shore’s home for artistic discovery and creative exploration. Through innovative programs, exhibitions, and classes designed for all levels and ages, The Art Center provides a welcoming space for our diverse communities to experience and participate in the arts.

The Position:

The Administrative Assistant is a key team player who maintains office operations and procedures in a fast-paced environment. The front desk receptionist is the first line of contact with the public both in person and over the phone. The receptionist will support staff primarily through clerical work. Hours are 8:30 AM – 5 PM, Tuesday through Friday, 10 AM - 4 PM on Saturday.

Primary Areas of Responsibility:

Administrative:

Answer the phone, handle email inquiries, welcome guests to TAC, and ensure they are helped or introduced to the correct person. In addition to providing customer service to the public, they will be responsible for managing the internal staff communication. Keep up to date with class, events, and gallery information.
Create and maintain all organizational forms, including letters and applications.
Assist with the TAC gift shop, which includes sales, inventory maintenance, and payment processing.
Creation of a weekly newsletter and occasional special editions.
Support the bookkeeping team by coding the expense report and tracking invoices and checks.
Support the curatorial team as needed; i.e. making signs for the gallery, printing art labels, writing, etc.
Assist with Social Media as necessary.
Purchase and maintain an inventory of all office supplies.
Complete tasks as requested by the Executive Director.

Education: 70% of work time

Registration of students in person and over the phone.
Process all payments for classes, including mailed, online, and phoned-in payments.
Order class supplies

Development:

Assist the development efforts for TAC, which includes accepting donations, and assisting with donor correspondence and tax receipts.
Support development staff prior to and during all fundraising events.

Social Media/Marketing:

Support Social Media programs, including adding posts, scheduling events, answering inquiries

Skills & Qualifications:

3 years’ experience in a customer service position or office administrative position.
Comfortable with technology and learning new programs (required)
Highly organized self-starter (required)
Experience working with CRM and class registration software (preferred)
Intermediate+ Spanish speaking and writing (preferred)
Arts background and/or interest in art and arts education (preferred)
Nonprofit experience (preferred)
Experience with social media (preferred)
Excellent interpersonal, written, and verbal communication skills
Knowledge of clerical practices and procedures
Proficient in Outlook and Microsoft Office
Extra hours may be requested or required for special events and fundraisers but TAC will do all that is possible to trade out work hours for the exceptions needed.

Salary – to be discussed

Time Off – one week PTO in the first year, list of holidays provided

Blue Cross/Blue Shield Health Insurance, provided, with vision and dental optional

To Apply:

Please email your resume and cover letter to staylor@theartcenterhp.org with "Reception_FirstName_LastName" in the subject line.

The Art Center Highland Park

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Administrative Assistant