Community & Communications Lead — Part-Time

The Coven Northeast is more than a coworking space — it's a community built on belonging, creativity, and showing up for each other. Our Community & Communications Lead will be at the heart of that: fostering real connections and creating a welcoming space for every member, guest, and partner, while also bringing that community to life through social media, newsletters, and storytelling that reflects who we truly are.

We're looking for someone with a genuine passion for hospitality and community — someone who loves welcoming people, anticipates their needs, and embodies the warm, inclusive values of The Coven.

The Details

Part-time: 15–20 hours per week
Pay: $22/hour
Location: Coven Northeast (in-person)

Responsibilities

Lead the cultivation of a positive, welcoming environment for all members and guests, proactively anticipating needs throughout the day.
Support the execution of member acquisition, onboarding, engagement, and retention strategies, tracking progress for the General Manager.
Develop and oversee all social media content, ensuring it authentically reflects the Coven NE community voice.
Author and publish the in-space newsletter to ensure members are informed about events and opportunities.
Act as a primary resource for new and potential members, resolving customer service issues with prompt, thoughtful solutions.
Oversee the front desk operations during designated business hours shifts.
Maintain a clean, welcoming environment throughout the space — with particular attention to the kitchen and shared areas
Leverage CRM software to maintain accurate member data (training provided).

What We're Looking For

Experience in hospitality, community management, or customer-facing roles
A genuine love of people — you naturally make others feel welcome and valued
Strong writing skills and experience creating social media content
Self-directed and organized — able to manage multiple responsibilities independently
Alignment with the values of The Coven: inclusive, empowering, community-first
Bonus: experience with email marketing platforms or coworking/creative spaces

Sound like you? Please send a letter of interest and your resume to lisa.mangelsdorf@thecoven.com

The Coven Northeast

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Community and Communications Lead